What are the responsibilities and job description for the Cashier/Greeter position at HOTEL VALET SERVICES OF OKLAHOMA?
We are currently seeking Cashiers to join our team!
Job responsibilities will also include, but are not limited to:
- Provide warm welcome to incoming Guests while ensuring timely seating
- Make genuine connections and engage Guests to ensure a personalized dining experience
- Follow proper phone etiquette when answering the phones
- Bus tables and deliver food to Guests, as well as complete other daily tasks like maintaining a clean, orderly cashier area
- Maintains a clean and organized work area and completes cleaning as assigned.
- Respond to and resolve customer complaints and concerns
- Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities.
- Take payments and manage cash drawer
- Apply menu knowledge to make knowledgeable suggestions to the Guests
- Correctly enter all orders into the POS system, as well as bag and manage takeout orders
- Thank Guests as they leave, soliciting feedback about the quality of their service and dining experience
1. Reading, writing and verbal communication skills required.
2. Mobility required during the entire shift.
3. Transports and carries objects (such as high-chair) up to 15 pounds up to 15 times a shift.
4. Ability to wipe down table tops, table legs, pick up debris off the floor and wipe down booth seats in all areas of the restaurant.
5. Must be able to stand and exert a well-paced mobility for periods up to four (4) hours in length.
6. Must be able to speak clearly and listen attentively to guests and other employees
Prior expereince as a host, hostess, greeter, maitre d, matradee, maitres d, crew member, team member, customer service, cashier, associate or other foh part time restaurant job highly desirable.
