Bartender-Hotel Valley Ho

About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description: Welcome to Hotel Valley Ho, nestled in the vibrant city of Scottsdale, Arizona, and proudly part of the Pyramid Global Hospitality portfolio. Boasting 241 stylish guest rooms and 13,000 sq ft of versatile meeting space across 11 rooms, Hotel Valley Ho is more than just a place to stay—it's a dynamic environment that seamlessly blends comfort with career opportunities. In the sun-soaked ambiance of Scottsdale, Hotel Valley Ho embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities are at the forefront. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements. Join us at Hotel Valley Ho, where your pathway to a fulfilling career is guided by an excellent People First Culture. It's about being part of a professional team that understands Scottsdale's unique energy while supporting your individual career journey. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development! Overview:

Position Summary: To work within the framework of a quality

food and beverage service team. To provide guests with high

quality, consistent liquor product, served in a personable,

courteous and professional manner.

• Be thoroughly familiar with all standards of proper service etiquette and will adhere to these standards throughout guest service. Sales of food is an important component of the job. Food should be suggested to every guest.

• Be aware of all local liquor laws as well as company and departmental policies regarding consumption of alcoholic beverages. Must have completed Alcohol Training Program.

• Will know all spirited beverages, cigars, and wines by the glass available. Will be familiar with ZuZu wine list and be able to talk about regions, styles, and varietals of wines offered.

• Will know all drink recipes including garnish, glassware to be used and specific service, and will consistently use these recipes during production.

• Will know all drink prices and will consistently use these prices during service.

• Have a strong working knowledge of the micros ordering system and other check processing procedures.

• Be familiar with requisitioning, receiving, rotation and stocking procedures of all beverage items.

• Be familiar with emergency safety measures including the Heimlich maneuver and fire evacuation procedures.

• Will sign out bar keys from security. The keys will remain on the person at all times during shift. Bar is never to be left unlocked and unattended.

• Review bartender production stations to ensure they are completely stocked for quick and efficient service to the guests, waiters and cocktail servers.

• Fill all ice bins from ice throughout service.

• Set up glass washer with appropriate detergents and sanitizing solutions. Requisition and stock cleaning chemicals as needed.

• Ensure cocktail server has completed all set up duties, and is ready to provide quick and efficient service.

• Will inform ZuZu manager of any problems with beer, soda, or liquor dispensing systems.

• Will produce drinks as ordered by cocktail server and/or food server through the micros system. All direct guest orders will be entered into the P.O.S. system before production.

• Will use “bar brands” as specified when “call brands” are not requested by guest. Will produce drinks according to set recipes.

• In the event of a guest complaint, will replace drink and record on bad drink/spillage log, and submit with closing paperwork (tracking slip attached with MOD signature).

• Will maintain the bar area in a neat and clean manner throughout service.

• For direct guest orders, will obtain completed check from micros system and present to guest. Check will be kept current at all times and ready to present to guest. Will finalize check in system according to method of settlement.

• Perform post service duties in bar. Complete daily and weekly designated cleaning duties.

• Obtain service report from micros system and finalize all settlement transactions.

Qualifications:

• Previous bartender experience with working wine and spirits knowledge.

• Must be keen with an attention to detail.

• Pleasant personality to effectively deal with guest questions and service, and to contribute to the overall atmosphere of teamwork with fellow employees.

A sincere desire to provide the utmost in guest service

• - good communication skills.

• Well groomed appearance according to company standards.

• Good physical condition in order to remain on feet for a prolonged period of time, up to 13 hours.

• Must be able to properly lift, move and carry product weighing in excess of 75lb., and evaluate when assistance from another individual is necessary.

• Must be able to walk up a footstool to obtain and store liquor bottles in overhead cabinets.

• Must be able to bend down repeatedly to store and obtain beverages from coolers.

• Must be able to operate glass washing machine.

• Must be able to have hands in ice, detergent and water continuously.

• Must be able to work in the vicinity of cigarettes and cigars.

• Must be able to work in an area with high noise levels (music, guest conversations), and still maintain guest service.

• Must be able to work outdoors in extreme temperatures.
• Must adhere to practices of occupational safety and health including wearing personal protective equipment when required.