Housekeeper Lead

Benefits:

• Employee discounts
• Opportunity for advancement
• Paid time off

Location: Sonora, California (Hotel Lumberjack & The Sonora Inn - under New Management)

Reports to: Executive Housekeeper or General Manager

Compensation: Based on experience

Position Overview:
We are looking for a dedicated and detail-oriented Housekeeper to join our team at both Hotel Lumberjack and The Sonora Inn. As a Housekeeper, you will be responsible for maintaining the cleanliness and organization of guest rooms, public areas, and hotel facilities. The ideal candidate will have a strong work ethic, attention to detail, and a commitment to delivering exceptional cleanliness and service to ensure a comfortable and pleasant experience for all guests.

Key Responsibilities:

1. Room Cleaning & Maintenance:

• Guest Room Cleaning: Clean and prepare guest rooms according to hotel standards, including making beds, cleaning bathrooms, vacuuming, dusting, and restocking supplies.
• Deep Cleaning: Perform deep cleaning tasks as assigned, including washing windows, cleaning carpets, and sanitizing high-touch areas.
• Turnover Tasks: Complete room turnover tasks for check-ins, ensuring rooms are ready and spotless for incoming guests.
• Special Requests: Fulfill guest requests for extra towels, toiletries, or additional items as needed during their stay.

2. Public Area Cleaning:

• Common Areas: Maintain cleanliness in the hotel’s public areas, including the lobby, hallways, elevators, restrooms, and any other shared spaces.
• Restroom Sanitation: Regularly clean and sanitize public restrooms to ensure a high standard of cleanliness and hygiene.
• Trash Removal: Empty trash cans in public areas, guest rooms, and restrooms, ensuring all areas are tidy and well-maintained.

3. Linen & Laundry Management:

• Laundry Duties: Collect, sort, and deliver used linen and towels to the laundry area. Ensure linens are cleaned and properly folded.
• Inventory Control: Maintain proper inventory levels of linens, towels, and cleaning supplies, notifying management when restocking is needed.

4. Quality Control & Attention to Detail:

• Inspection: Ensure that rooms are cleaned to the highest standards and report any issues such as maintenance concerns, broken items, or damage to the Executive Housekeeper or General Manager.
• Guest Satisfaction: Ensure that rooms and public areas are comfortable, clean, and inviting for guests, meeting or exceeding cleanliness expectations.
• Attention to Detail: Pay attention to details, such as replacing all missing or damaged items in the room and ensuring rooms are thoroughly sanitized.

5. Health and Safety Standards:

• Sanitation Protocols: Follow all health and safety regulations, including proper use of cleaning products and equipment. Ensure that all rooms and public areas meet hygiene standards.
• Safety Procedures: Adhere to safety and emergency procedures and report any safety hazards, such as spills or damaged equipment, to the appropriate team member.

6. Communication & Teamwork:

• Collaboration: Work closely with other housekeeping staff and hotel departments to ensure smooth operations and address any guest needs or special requests.
• Feedback & Reporting: Communicate with the Executive Housekeeper or General Manager about any special requests or issues that need attention.

7. Other Duties as Assigned

Key Requirements:

Experience & Qualifications:

• Previous experience in housekeeping or cleaning is preferred but not required.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong attention to detail and a commitment to maintaining high cleanliness standards.
• Good physical stamina, with the ability to bend, lift, and carry cleaning supplies and equipment.

Education:

• High school diploma or equivalent required.

Skills & Competencies:

• Strong work ethic and ability to complete tasks efficiently.
• Positive and friendly attitude, with the ability to interact with guests when needed.
• Ability to follow instructions and hotel cleanliness standards.
• Basic knowledge of cleaning chemicals and equipment.

Benefits:

• Competitive compensation based on experience.
• Paid time off (PTO).
• Opportunities for professional development and career growth.
• A positive and supportive work environment.

Application Process:
Interested candidates should submit a resume and cover letter outlining their relevant experience and skills.

This is an excellent opportunity for a hardworking and dependable individual to join a dynamic team and ensure our guests experience a clean, comfortable, and welcoming environment at both Hotel Lumberjack and The Sonora Inn. If you take pride in maintaining a high standard of cleanliness and enjoy working in a team environment, we encourage you to apply.