What are the responsibilities and job description for the PM Server | Full-Time position at Hotel Zaza - Museum District?
Summary: To wait on tables promptly, courteously and to serve the guest in any way possible.
Essential Functions:
- Experience in fine dining service.
- Must have full familiarity with all menus.
- Knowledge of daily specials, use opportunities to offer up-sells.
- Must have full knowledge of beverage offerings.
- Station set-up and breakdown/side-work.
- Assist bussers with food service or clearing of tables as needed.
- To polish and clean the water glasses in his/her assigned station before opening hours.
- Perform any other duties as assigned by the outlet manager/supervisor.
- Courteous service to guests.
- Be pleasant, smile and greet all guests, using surnames when obtained.
- Know general hotel knowledge in order to assist hotel guests with directions.
- Adhere to grooming guidelines, wear Z-pin, proper uniform standards.
- Follow all proper Hotel safety policies and procedures and use safety equipment as needed.
Tools and Equipment:
- Computer and printer, typewriter, telephone, pen/pencil, photo-copying machine, file folders, filing cabinet, facsimile machine
Working Environment:
- Interior of hotel, in all areas of the hotel.
- Exterior of hotel with exposure to weather conditions.
- Exposure to various hazardous chemicals.
- Exposure to food items and beverages