What are the responsibilities and job description for the Account Manager, Public Relations - US Job at Hotwire - US in San Francisco position at Hotwire - US?

This full-time role at Hotwire is hybrid and open to our office locations - San Francisco or New York

At Hotwire the role of Account Manager may be titled Account Supervisor at other agencies

About you...

You love being the ringleader and working as part of a high functioning team. You are generous with your time, your skills, and in sharing credit with your compatriots. You can see what needs to be done, and you can rally people to join you in the cause.

You know that words are just one way to express stories, and as a result your campaign ideas go broader, including things like graphic storytelling, videos, online vehicles, and events.

Results matter to you. You are diligent about measurement, metrics, and insights.

You are competent, creative, trustworthy, engaging, organized, and passionate about communications in all of its many forms.

If this sounds like you, please read on...

About us...

We are the pre-eminent global marketing and communications consultancy. We are a group of expert communicators who are fanatical about tech and are here to help businesses ignite their possibilities. Our local experience and global scale allow us to deliver bold but pragmatic comms guidance to tech companies all over the world.

When you work with us, we connect and support you in a way that allows you to achieve limitless success and career growth. For years now, we've been named a Best Place to Work by PR Week, PRNews and Crain's New York.

We are connected, ambitious and curious, but most of all we are one team working together to be the global alternative.

We are looking for an exceptional person to join our team as an Account Manager

Account Managers are the heart of any client team. They make sure things are done properly, that the team is delivering on campaign plans - short and long term - and that the client is happy. They are organized, thorough and motivating. The best Account Managers go above and beyond expectations, taking on important supporting roles in new business and agency life and thinking up targeted and creative ideas for their clients.

The Account Manager is a role model for their junior staff and is seen as their day-to-day point of contact and 'go-to' person for clients. They lead client calls, oversee all client programs and initiatives and know when to escalate or flag something up to leadership when the situation calls for it. As an Account Manager, you may also manage one or more direct reports, helping shape their career and providing guidance for reaching personal and professional goals.

Daily, you will :

Manage 5-6 accounts successfully, consistently meeting or exceeding client goals and receiving positive feedback from clients

Act as the day-to-day team lead, communicating with the client contacts and divvying up tasks amongst the team

Generate results, putting together work back plans and ensuring the team meets deadlines

Mentor and manage junior team members and be an effective skills trainer

Develop strong relationships with clients, the media and influencers

Manage your own time, and your team's time, aligning budget to the scope of work for each team

Be an expert in your client's business, understanding the technology, their business goals, providing strategic recommendations and helping plans come to life

You'll bring :

Recent agency experience

Traditional communications experience (media relations, content, social media, etc.) and clear examples of campaigns you've worked on and the results generated

Experience in the B2B tech industry such as adtech / martech, clean tech, data & analytics technology, SAAS, fintech, security, etc.

Hands on experience not just managing, but truly mentoring, direct reports and cross-functional teammates

Integrated communications / marketing experience preferred, but not required

Curiosity about how the business works how you contribute to the organizations success

A drive to produce excellent work

Pragmatic and goal oriented mindsets

Strong written and presentation communication skills, with the comfort to present ideas and make a case to clients and partner agencies

Proficiency with Microsoft Office tools, especially PowerPoint, Excel and Word

Why Us :

Flexibility - We understand that life doesn't always fit around the 9-5; and that work / life integration is crucial.

Global Reach & Opportunity - You will have the opportunity to work within global teams and travel within the US and globally to connect with clients and colleagues.

Great Benefits - Strong benefits package includes paid time off, holidays, sick leave, cultural celebration days off, paid time off for community involvement, medical, dental and vision insurance, disability and life insurance, 401K match and a paid 6-week sabbatical after every 4 years of continuous employment. Hotwire offers a variety of bonus opportunities including business development, annual company bonuses and referral bonuses. Additional benefits include wellness allowance, internet, and phone reimbursement.

Development Opportunities - A strong learning and development program with training opportunities at all levels.

Autonomy - The freedom and support to be limitless, and the opportunity to own your career and create the future you want.

Variety - No day is the same as the last. Both within our own walls, and with our clients, we navigate change daily and there's always an opportunity to stretch your skills, learn something new, seek out a new challenge, and gain expertise.

Our Amazing Team - We are connected, ambitious, and friendly. We don't step on toes to get ahead, we build each other up, develop and teach each other and understand that each person's individual success is a win for all.

We engage in Thoughtful Working, empowering our talent to determine the best way to work for our clients, our team and Hotwire every single day.

Compensation Range : $77K-$100K, depending on level of experience

The range listed is just one component of Hotwire's total compensation package for employees, which includes bonus opportunities and a variety of benefits mentioned above. Hotwire takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected work to be performed, required travel (if any), external market and internal value, and internal pay alignment when determining the salary level for potential new employees. A potential new employee's salary history will not be used in compensation decisions,

Salary : $77,000 - $100,000

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