What are the responsibilities and job description for the General Manager position at Hotworx - Lansing, KS?
Full job description
- Job Title: General Manager
- Company: HOTWORX®
- Location: Lansing, KS
About Us:
- HOTWORX® is dedicated to revolutionizing the fitness industry through the use of infrared heat. Our innovative approach to fitness provides our members with a unique, efficient, and effective workout experience. As a franchise location, we are committed to upholding the standards of the HOTWORX® brand and delivering exceptional service to our members.
- Position Overview:
- We are seeking a dynamic and motivated individual to join our team as a General Manager. The GM will play a pivotal role in the success of our franchise location by overseeing daily operations, implementing effective management strategies, driving sales, and ensuring superior customer service.
- Key Responsibilities:
- Develop and maintain overall success of the HOTWORX® franchise location.
- Implement effective management strategies, marketing tactics, and consultative sales skills.
- Maintain the integrity and good reputation of the HOTWORX® brand through various marketing tactics.
- Facilitate weekly and monthly staff meetings and training sessions.
- Strive for 5-star online ratings on various platforms by maintaining a culture of supreme customer service.
- Empower staff to resolve customer grievances and provide appropriate solutions.
- Maintain accurate member and employee records and ensure compliance with training requirements.
- Actively recruit and interview for staff positions, ensuring adherence to hiring processes.
- Set, communicate, and monitor individual sales goals for all employees.
- Develop creative incentives to motivate employees and achieve sales targets.
- Maintain cleanliness and safety standards throughout the studio, including equipment maintenance.
- Perform monthly inventory counts and order new retail inventory as needed.
- Ensure proper data entry for all guests, members, and clients.
- Perform daily bank deposit processes and manage monthly EFT billing.
- Monitor and analyze lead flow from online//social media advertising.
- Utilize all HOTWORX® marketing tools to maximize traffic and sales.
- Qualifications:
- Previous experience in management, preferably in the fitness or wellness industry.
- Strong leadership and communication skills.
- Ability to motivate and inspire staff to achieve goals.
- Excellent organizational and time management skills.
- Detail-oriented with a focus on providing exceptional customer service.
- CPR, AED, and First Aid certification preferred.
- Willingness to complete required training and certifications.
- Work Hours:
- Monday – Thursday: 11am - 8pm
- Friday: 9am - 6pm
- Saturday: 11am - 4pm
- (*Additional hours may be assigned as needed)
Join our team and help us continue to grow and succeed in providing the ultimate fitness experience to our members!
- Job Title: General Manager
- Company: HOTWORX®
- Location: Lansing, KS
About Us:
- HOTWORX® is dedicated to revolutionizing the fitness industry through the use of infrared heat. Our innovative approach to fitness provides our members with a unique, efficient, and effective workout experience. As a franchise location, we are committed to upholding the standards of the HOTWORX® brand and delivering exceptional service to our members.
- Position Overview:
- We are seeking a dynamic and motivated individual to join our team as a General Manager. The GM will play a pivotal role in the success of our franchise location by overseeing daily operations, implementing effective management strategies, driving sales, and ensuring superior customer service.
- Key Responsibilities:
- Develop and maintain overall success of the HOTWORX® franchise location.
- Implement effective management strategies, marketing tactics, and consultative sales skills.
- Maintain the integrity and good reputation of the HOTWORX® brand through various marketing tactics.
- Facilitate weekly and monthly staff meetings and training sessions.
- Strive for 5-star online ratings on various platforms by maintaining a culture of supreme customer service.
- Empower staff to resolve customer grievances and provide appropriate solutions.
- Maintain accurate member and employee records and ensure compliance with training requirements.
- Actively recruit and interview for staff positions, ensuring adherence to hiring processes.
- Set, communicate, and monitor individual sales goals for all employees.
- Develop creative incentives to motivate employees and achieve sales targets.
- Maintain cleanliness and safety standards throughout the studio, including equipment maintenance.
- Perform monthly inventory counts and order new retail inventory as needed.
- Ensure proper data entry for all guests, members, and clients.
- Perform daily bank deposit processes and manage monthly EFT billing.
- Monitor and analyze lead flow from online//social media advertising.
- Utilize all HOTWORX® marketing tools to maximize traffic and sales.
- Qualifications:
- Previous experience in management, preferably in the fitness or wellness industry.
- Strong leadership and communication skills.
- Ability to motivate and inspire staff to achieve goals.
- Excellent organizational and time management skills.
- Detail-oriented with a focus on providing exceptional customer service.
- CPR, AED, and First Aid certification preferred.
- Willingness to complete required training and certifications.
- Work Hours:
- Monday – Thursday: 11am - 8pm
- Friday: 9am - 6pm
- Saturday: 11am - 4pm
- (*Additional hours may be assigned as needed)
Join our team and help us continue to grow and succeed in providing the ultimate fitness experience to our members!