HOTWORX Mt. Kisco Trainer Sales Associate (TSA)

Thank you for your interest in joining at Hotworx Mt Kisco Team!

TSA Mission: To provide superior customer service, drive traffic into the location, continually increase the membership base, and focus on the retention of current members. Pay; Base pay & commission.

TSA in Studio Work Hours: Hurs may vary week to week. Studio staffed hours are Monday-Thursday 11am-8pm, Friday 9am-6pm, Saturday 11m-4pm. No Sundays. There will be often promotional events outside the studio that you will be asked to attend. * you will not be working 6 days a week- flexible work hours to be discussed

Overview

We are seeking a motivated and enthusiastic Trainer Sales Associate to join our dynamic team. This ideal candidate will have a passion for customer service, the fitness industry and a strong ability to communicate effectively with our members. As a Sales Associate, you will play a crucial role in providing an exceptional experience visiting our studio and growing our membership.

Duties:

• Ensure that members understand how to use the Burn Off App
• Make every member feel special and keep them motivated for the workouts
• Assist members during their visits by providing warm greetings for each visit, answering their questions, providing proper sauna and workout instructions, answering all post-workout questions, and providing suggestions on gear, hydration, and other retail items.
• Promote participation in the Burn Off Challenge and use of the HOTWORX® App.
• Sell memberships and do the necessary prospecting and outside promotions for new members. Achieve all membership sales goals. Full billing information and signatures are required for completed sales.
• Sell retail and learn everything that needs to be discovered about all products and future products that will be introduced. Achieve all retail sales goals.
• Perform the lesser exciting duties with positivity such as cleaning and keeping the equipment in tidy order.
• Do what is necessary to meet all prospecting and sales goals.
• Assist manager in social media engagement posts, promotions, and ongoing ad campaigns by providing insight on results, ideas, and more to increase traffic and promote online engagement.
• Review and update Studio Prospecting/Client tracking logs daily to ensure proper exercise of prospecting duties and follow to increase sales opportunity and personal commissions. This includes new member follow-up, new guest tracking, daily marketing checklist, etc.

Qualifications

• Previous experience in retail or customer service is preferred but not required
• Bilingual skills are a plus, enhancing communication with diverse customers
• Strong communication skills with the ability to engage customers effectively
• Familiarity with cash registers and POS systems
• Ability to handle cash transactions accurately and responsibility
• Excellent organizational skills to manage inventory efficiently
• A commitment to providing outstanding customers service with every interaction

Join our Team as a TSA where your contributions will directly impact our growing business!

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift

Ability to Commute:

• Mount Kisco, New York 10549 (Required)

Work Location: In person

Salary : $16 - $18