What are the responsibilities and job description for the QSR SHIFT LEADER position at HOUCHENS FOOD GROUP INC?
Position Title: Shift Leader
Reports To: QSR Manager/Store Manager
Position Summary:
The shift leader supervises the operations of a shift to ensure that food safety, product preparation, cleanliness and inventory control standards are maintained. This may include scheduling and supervising staff. Exceptional customer service is a major component of this position.
Tasks and Responsibilities:
- Crew member performs all tasks and responsibilities to provide proper formulas as outlined by the QSR brand and provide excellent customer service.
- Trains newer or less experienced team members in their tasks and responsibilities.
- Practices necessary inventory control standards.
- Inspects equipment and storage facilities throughout a shift to ensure that equipment is in proper working order. This may include completing temperature logs.
- Supervises other team members as needed.
- Performs paperwork duties as needed.
- Completes all training initiatives provided by the QSR brand.
- Other job-related tasks as assigned.
Essential Functions
Communication and organizational skills
Physical: Must be able to work any area of the restaurant when needed and to operate a computerized POS system/cash register. Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally. Full-time/Part-time/Day Shift/Weekend Shift positions vary by location.
Houchens Food Group is an equal opportunity employer. Hiring decisions are made without regard to race, color, sex, national origin, religion, disability, or pregnancy. Applicants may request accommodations based on religious beliefs, disability, or pregnancy.
Subject to pre-employment background and drug screening.
