Heidler-Client Partnership Specialist

Classification:

Exempt

Reports to:

President

Summary Job Description

We are seeking a motivated and experienced Client Partnership Specialist to join our dynamic team in the roofing industry. The ideal candidate will have a proven track record of sales success, excellent communication skills, and a passion for delivering outstanding customer service. This individual will be responsible for business development, generating leads, building relationships with clients, and closing sales to contribute to the growth and success of our company.

Essential Functions:

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Identify and pursue new business opportunities through networking, referrals, and customer outreach.
• Conduct on-site assessments to understand customer needs and provide customized roofing solutions.
• Present product offerings and pricing options to customers effectively.
• Producing and providing qualified leads to our estimating team.
• Deliver prepared proposals and contracts to clients.
• Following up with leads to nurture relationships and close sales.
• Collaborate with the estimating team to ensure a smooth transition from estimate to sales.
• Maintain a thorough understanding of roofing products, services, and industry trends.
• Achieve and exceed sales targets and KPIs as set by management.
• Provide superior customer service, addressing any inquiries, concerns, or issues promptly.
• Keep detailed records of all sales activities in a CRM system.

Competencies:

• Detail oriented.
• Excellent organizational skills.
• Excellent customer service skills.
• Excellent time management skills and ability to prioritize.
• Ability to meet deadlines while being thorough and accurate.
• Excellent verbal and written communication skills.
• Ability to follow verbal and written communication instructions.
• Ability to interact professionally and effectively with all levels of staff and management.
• Ability to work in a fast-paced environment while adapting to changing priorities.
• Ability to work independently and as part of a team.
• Proficient with computers and Microsoft Office.
• Problem Solving.
• Active listening-giving full attention to what people are saying.
• Judgement and decision making, time management.
• Shift back and forth between two or more activities.
• Remember information.

• Thoroughness.

Supervisory Responsibility

This position has no supervisory requirements.

Position Type

Full Time

Compensation

Salary

Benefits

• Competitive salary with commission structure.
• Health, dental, and vision insurance.
• Retirement plan with company match.
• Paid time off and holidays.
• Vehicle allowance.
• Ongoing training and development opportunities.

Required Education and Experience

• High school diploma or equivalent; bachelor's degree in business or related field preferred.
• 5 years of sales experience, preferably in the construction or roofing industry.
• Strong knowledge of roofing materials, techniques, and installation processes is a plus.
• Excellent interpersonal and communication skills.
• Ability to build rapport and establish trust with clients.
• Self-motivated with a results-driven approach.
• Proficient in using Microsoft Office and CRM software.
• A valid driver’s license is a must.

Travel

Must live between Hagerstown and York area. Travel to Hagerstown and York Offices is required. Daily travel is required and rarely overnight stays.

Work Environment

This job operates in a professional office environment. The use of computers, printers, telephones, photocopiers, scanners, filing cabinets and fax machines is required.

Physical Demands

The described physical demands below must be met by an employee to successfully perform the essential functions of this job.

This position is mostly sedentary with some filing required. This requires the ability to sit for long periods of time, open filing cabinets, lift files and stacks of paperwork, bend and stand when necessary.

Typing on, operating and looking at a computer for long periods of time is also required. Operating and talking on the phone is required.

How to Apply: Interested candidates are invited to submit their resume and a cover letter outlining your relevant experience at www.heidlerrrofing.com

Join Heidler Roofing and be a part of a team that values integrity, quality, and customer satisfaction in every roofing project!

Heidler Roofing, LLC. is an Equal Employment Opportunity employer