What are the responsibilities and job description for the Field Sales & Operations Lead position at House Doctors?
Benefits:
The Field Sales & Operations Lead is a dynamic, people-first leader who guides projects, motivates technicians, and
builds strong relationships with customers and partners. You'll be responsible for in-home estimates, team management,
quality control, and day-to-day project execution.
This role requires a blend of technical knowledge and sales skill-someone who can walk into a home, evaluate a project
with confidence, build rapport with the customer, and close the job. Your background in home improvement or
construction gives you the credibility to lead from the front and problem-solve in real time.
You'll thrive here if you're a confident communicator, proactive leader, and experienced professional in residential repair
or remodeling.
Who Are We?
At House Doctors, we're building an A-level team driven by purpose and powered by relationships. We're not just
improving homes-we're improving lives in our NoCo community. Our work is fast-paced and ever-changing, and we
succeed through teamwork, trust, and a shared growth mindset.
We're looking for a go-getter-someone who takes initiative, loves talking to people, and isn't afraid to roll up their sleeves
and make things happen. You should feel confident owning your results and motivated by the challenge of driving
business growth, closing sales, and inspiring a team to perform at a high level.
To truly excel in this role, you'll need a strong understanding of residential construction and handyman work. Whether
it's scoping a job, supporting a tech, or evaluating project quality, your hands-on knowledge will help you make informed
decisions, build trust with customers, and effectively lead the team.
Behavioral Expectations
- Bonus based on performance
- Opportunity for advancement
- Training & development
The Field Sales & Operations Lead is a dynamic, people-first leader who guides projects, motivates technicians, and
builds strong relationships with customers and partners. You'll be responsible for in-home estimates, team management,
quality control, and day-to-day project execution.
This role requires a blend of technical knowledge and sales skill-someone who can walk into a home, evaluate a project
with confidence, build rapport with the customer, and close the job. Your background in home improvement or
construction gives you the credibility to lead from the front and problem-solve in real time.
You'll thrive here if you're a confident communicator, proactive leader, and experienced professional in residential repair
or remodeling.
Who Are We?
At House Doctors, we're building an A-level team driven by purpose and powered by relationships. We're not just
improving homes-we're improving lives in our NoCo community. Our work is fast-paced and ever-changing, and we
succeed through teamwork, trust, and a shared growth mindset.
We're looking for a go-getter-someone who takes initiative, loves talking to people, and isn't afraid to roll up their sleeves
and make things happen. You should feel confident owning your results and motivated by the challenge of driving
business growth, closing sales, and inspiring a team to perform at a high level.
To truly excel in this role, you'll need a strong understanding of residential construction and handyman work. Whether
it's scoping a job, supporting a tech, or evaluating project quality, your hands-on knowledge will help you make informed
decisions, build trust with customers, and effectively lead the team.
Behavioral Expectations
- Has a working knowledge of home repairs, remodeling, or residential construction
- Is a natural salesperson and connector-comfortable asking for the business and closing the deal
- Motivates and inspires others with an engaging, empathetic leadership style
- Takes initiative and ownership while empowering others through delegation
- Balances people focus with performance and accountability
- Communicates with warmth, confidence, and clarity
- Thrives in a fast-paced, dynamic environment and adapts easily to change
- High-energy, positive personality
- Sales-driven mindset with strong follow-through
- Professional, accountable, and people-focused
- Emotionally intelligent and solution-oriented
- Trustworthy, self-motivated, and organized
- Hands-on, technical understanding of home repair and improvement
- Entrepreneurial thinker with a growth mindset
- 5 years of experience in residential construction, handyman work, or home services
- 2 years in a sales or business development role with leadership responsibility
- Strong project management and team leadership skills
- Proven success in customer relationship building and closing service-based sales
- Comfort managing schedules, job scope, and technician workflows
- Familiarity with tools, materials, and trade best practices
- Proficiency in CRM tools (ServiceTitan a plus), Microsoft Office, and Google Suite
- Fluent in English (Spanish a bonus)
- Capable of lifting 50 lbs, bending, and using tools
- Valid driver's license
- Conduct in-home estimates with technical accuracy and close the sale
- Use hands-on experience to scope, troubleshoot, and support field operations
- Develop strong relationships with customers, vendors, and referral partners
- Lead and coach a team of technicians to deliver high-quality workmanship and service
- Manage job scheduling, materials coordination, and field logistics
- Own key performance metrics around sales, project completion, customer satisfaction, and quality
- Represent House Doctors at networking and community events (BNI, Chamber, etc.)
- Support hiring and development of high-performing team members
- Ensure post-job quality follow-up and resolution of any issues
- Contribute to marketing, branding, and local community growth initiatives
- Competitive pay and performance-based bonus structure
- Leadership development
- Career growth with a respected and growing franchise
- A team culture rooted in values, support, and excellence
- A chance to lead with purpose and grow something meaningful
