What are the responsibilities and job description for the Operations Assistant - Ascend Amphitheater position at House of Blues?
Job Summary : Who are we?
Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders : Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network.
As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information, visit
Who are you?
Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.
That’s why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So, join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.
This role is responsible for, but not limited to the following :
- Execute all venue payroll and work with department managers to confirm payroll accuracy
- Act as point of contact for all venue payroll issues and inquires
- Maintain logs of time sheets for entire season
- Troubleshoot and assist with employee payroll issues
- Communicate directly with corporate payroll as issues arise
- Verify employee time sheets
- Pull labor reports and submit to Operations Manager and GM following every event
- Assist Operations Manager with projects and tasks regarding the venue, staff, overall operation, etc.
- Oversee that all departments are scheduled into TMSS with correct codes and information
- Follow up with applicants, schedule, and conduct interviews when department heads need assistance
- Submit all venue invoices and ensure proper coding
- Ensure invoices are tracked internally to align with budgets
- Create and implement employee training documents and standards
- Submit background checks on employees as required for hiring
- Oversee budgets of departments and provide guidance when needed
- Compose all day of show sheets for Ascend events
- Compose all show day specific information sheets for Ascend Events (FOH Advance)
- Compose credential sheets for Ascend events
- Create Bi-Weekly Office Schedule
- Work with tours to execute tour VIP programs
- Fill out incident reports on site
- Order all office supplies and wristbands
- Assist different departments as needed on Show Days and Load In / Load Out Days
- Oversee all auxiliary show needs-VIP, Volunteer, Activations, etc.
- Take responsibility for security and safety for specific zones of venue pre-show by doing “Zone Sweeps”
- Communicate with Payroll Corporate, HR, IT, etc. as needed
- Weekly Meetings with Operations Manager
- Additional tasks as requested by venue management
Qualifications :
If the above description sounds like you and fits your background, apply online to join the Live Nation Entertainment team today at :
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITY
Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
