Deputy Director, Digital Media Operations

The House of Commons Administration delivers outstanding services to Members of Parliament and their employees in support of parliamentary democracy. Our success is made possible by our talented and dedicated workforce. We leverage diversity in all its forms and recognize that everyone has valuable contributions to make and the potential for individual growth. If you dream of joining an organization that is small enough for you to be noticed, but big enough to provide you with a meaningful career, then we want to hear from you!

The House of Commons Digital Services and Real Property is currently looking to staff the Deputy Director, Digital Media Operations position.

The Deputy Director, Digital Media Operations (DMO) is accountable for the development, implementation and ongoing evaluation the provisioning and management of live, audiovisual (AV) operations. These operations consist of the broadcasting/webcasting, video production, monitoring, distribution, and the technical AV support of Parliamentary proceedings, special events and other meetings for Digital Media and Connected Systems (DMCS) clients (the House of Commons, the Senate and other clients through established service level agreements). The Deputy Director, DMO is accountable for overseeing the work of the AV Scheduling and Logistics team, the Video Production Centre, Broadcast Operations, Event Provisioning (AV support), Videoconferencing, and the Monitoring team (Master Control).

As the Deputy Director, Digital Media Operations, you will oversee the daily execution of digital media services, by managing multidisciplinary teams and maintaining client relationships. Your role will involve strategic planning, resource management, and risk assessment to ensure high-quality service delivery. Additionally, you will collaborate with stakeholders across various levels, providing recommendations and solutions to enhance AV operations while balancing legacy systems with innovative technology, focusing on delivering superior client services to partners, Members of Parliament, and Canadians.

Top Reasons to Join the Digital Media and Connected Services:

Be part of an innovative and dynamic team that is redefining Digital Media and Connected Services within the House of Commons. Embrace the opportunity to work on meaningful projects that balance maintaining legacy systems with introducing cutting-edge creativity and functionality.

• Training and development opportunities.
• Work-life balance /35-hour workweek
• 4 weeks vacation (minimum)

Education : Successful completion of a university degree from a recognized institution in Information Technology, Organizational Behaviour, Political Science, Communications, or other related fields. An acceptable combination of education, training and experience in the relevant fields may be considered.

A background in Business Administration would be considered an asset.

Experience :

• Experience with AV production and live broadcasting (including hybrid and virtual events);
• Experience with strategic planning, business planning, risk management and contingency planning to ensure service delivery;
• Extensive experience managing multidisciplinary teams including evaluating, mentoring, coaching, and developing employees;
• Experience resolving problems and recommending solutions related to resource management in a unionized environment;
• Experience communicating and providing recommendations at a variety of different audience levels within and outside the organization.

Assets :

Experience working within the Parliament Hill environment with a strong grasp on Parliamentary Procedure, including the processes, directives and the everyday operations of the chambers and committees.

We are committed to creating an inclusive workplace by providing a barrier-free recruitment and selection process. If you have an accommodation request, require material in an accessible format, or need additional support with the application process, please contact Recruitment and Selection Services at HOCCareers-CarrieresCDC@parl.gc.ca.

Each bilingual position is assigned a linguistic profile that identifies the level of second language proficiency for reading comprehension, written expression and oral interaction required. The language profile for this position is CCC. Consideration may be given to candidates with other linguistic profiles.

We invite you to save a copy of the notice of job opportunity. Once the closing date has passed, these documents will no longer be available.

Qualified candidates may be considered for future vacancies for this role or for other similar and/or related roles on an indeterminate and/or fixed term basis.

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To learn about our hiring process, visit Eligibility and Selection.