Sales Clerk

• Processes data entry for all orders received for accounts
• Maintains current and accurate details on the processing requirements for each assigned account.
• Maintains knowledge of each customer's profile (the products they order, frequency of orders, weights, pricing, FOB or delivered, etc.) and communicates with Sales to improve Salespersons' awareness of the status of their customers.
• Evaluates inventory, production, and transportation issues to coordinate customers' orders.
• Confirms pricing and acknowledges order entry within 24 hours of receipt of order.
• Ensures proper invoicing of accounts by verifying and confirming customer pricing and contract prices.
• Coordinates between credit, accounting, and customer on any discrepancies on invoicing, material, and freight.
• Reports customer feedback and all customer complaints, including any sign of customer dissatisfaction, to appropriate management and/or consumer relations.
• Coordinates product and order status between the plant, transportation, inventory control, sales, accounting, and the customer.
• Promotes a positive and professional representation of the company to each customer.
• Maintains ability to perform efficiently and follow through on all details, in a fast-paced, customer focused environment.
• Other duties as required by management.

Supervision: Receives general direction from Sales Manager.

• High school diploma or equivalent
• Previous experience in sales, retail, or related field preferred but not required
• Strict adherence to company philosophy, mission statement, and sales goals
• Punctual and Reliable attendance
• Extensive knowledge of the poultry preferred but not required; eagerness to learn a plus
• Possess an energetic, outgoing, and friendly demeanor
• Excellent verbal and written communication skills
• Ability to approach and interact with customers
• Advanced computer skills in MS Office applications
• Ability to work independently and as an active member of a team