Demo

Sales Specialist

House of Representatives
Washington, DC Full Time
POSTED ON 2/4/2025
AVAILABLE BEFORE 5/5/2025

Summary

This position is located in the Office Supply and House Gift Shop, Office of Acquisitions Management (OAM), Office of the Chief Administrative Officer (CAO). The incumbent is responsible for providing all Office Supply Store and House Gift Shop customers with exceptional customer service.

This job is open to

  • The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Open to the public

Duties

Job Summary :

The Office of the Chief Administrative Officer (CAO) provides operations support services and business solutions to the community of 10,000 House Members, Officers, and staff. The CAO organization comprises more than 650 technical and administrative staff working in a variety of areas, including information technology, finance, budget management, human resources, payroll, child care, food and vending, procurement, logistics and administrative counsel.

This position is located in the Office Supply and House Gift Shop, Office of Acquisitions Management (OAM), Office of the Chief Administrative Officer (CAO). The incumbent is responsible for providing all Office Supply Store and House Gift Shop customers with exceptional customer service. Sales Specialists are the primary service providers and will assist customers shopping in the stores in a friendly, professional and proactive manner. This position can be scheduled throughout the stores, based on the needs of the business, including but not limited to cashier, sales floor support, or delivery order support.

This job does not have day-to-day supervisory / managerial responsibilities.

Major Duties / Responsibilities :

  • Provide professional customer service and assistance to all customers; exercises sound judgment when interacting with House Members, staff, and the public.
  • Communicate effectively with customers to resolve issues.
  • Conduct sales transactions accurately and in a polite manner.
  • Stock and restock the sales floor as needed.
  • Maintain adequate knowledge of Office Supply and House Gift Shop products.
  • Ensure adequate stock levels, visual merchandising, and product labeling.
  • Assist in physical inventory of merchandise.
  • Must be detail-oriented and possess exceptional organizational skills.
  • Possess a collaborative working style with excellent interpersonal skills.
  • Able to be self-motivated and work independently as well as in coordination with various teams with time constraints.
  • Performs miscellaneous clerical and administrative support activities as needed.
  • Perform general housekeeping duties such as dusting fixtures.
  • Performs other official duties as assigned.
  • Requirements

    Conditions of Employment

  • USAJobs Conditions of Employment
  • Qualifications

    Qualifications :

    Experience and / or Education Requirements :

  • High school or GED equivalent required.
  • At least one year experience working in a customer and sales-focused environment is required.
  • Attention to detail is required.
  • Cash handling and basic register experience is strongly preferred.
  • Ability to interact with others in a professional, courteous and tactful manner.
  • Physical Requirements and Work Environment :

    This position is located in a retail setting that is adequately heated, lighted, and ventilated. Normal safety precautions apply. The work involves frequently assisting customers, carrying light or moderately heavy items, and standing for long periods of time. Physical exertion varies greatly in frequency depending on the level of customer activity. The incumbent must be able to meet minimum physical requirements (lifting, bending, crouching, standing, etc.).

  • Continued employment is contingent upon satisfactorily completing a criminal history records check (or other applicable security clearance) and a pre-employment drug-test (pre-identified position only).
  • Benefits
  • A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    You will be evaluated using a structured interview process.

  • Benefits
  • A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • Required Documents
  • As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    resume

    If you are relying on your education to meet qualification requirements :

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and / or degrees from

    schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • How to Apply
  • Qualified candidates please submit your resume online by following the instructions in this link.

    Agency contact information

    CAO Human Resources

    Phone

    202-225-2926

    Address

    441 2nd St

    Washington, DC 20515

    Next steps

    Qualified Candidates will be contacted directly.

  • Fair and Transparent
  • The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    Criminal history inquiries

  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request
  • Required Documents

    resume

    If you are relying on your education to meet qualification requirements :

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and / or degrees from

    schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

    How to Apply

    Qualified candidates please submit your resume online by following the instructions in this link.

    Agency contact information

    CAO Human Resources

    Phone

    202-225-2926

    Address

    441 2nd St

    Washington, DC 20515

    Next steps

    Qualified Candidates will be contacted directly.

    Fair & Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request
  • If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Sales Specialist?

    Sign up to receive alerts about other jobs on the Sales Specialist career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $80,062 - $120,119
    Income Estimation: 
    $104,680 - $202,844
    Income Estimation: 
    $122,633 - $166,569
    Income Estimation: 
    $116,413 - $176,962
    Income Estimation: 
    $129,120 - $252,029
    Income Estimation: 
    $80,212 - $108,852
    Income Estimation: 
    $84,489 - $116,961
    Income Estimation: 
    $88,480 - $114,350
    Income Estimation: 
    $95,613 - $132,947
    Income Estimation: 
    $48,269 - $61,450
    Income Estimation: 
    $79,910 - $123,078
    Income Estimation: 
    $54,802 - $70,174
    Income Estimation: 
    $57,068 - $78,399
    Income Estimation: 
    $68,033 - $97,857
    Income Estimation: 
    $69,294 - $90,454
    Income Estimation: 
    $80,212 - $108,852
    Income Estimation: 
    $42,175 - $54,029
    Income Estimation: 
    $79,910 - $123,078
    Income Estimation: 
    $48,269 - $61,450
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at House of Representatives

    House of Representatives
    Hired Organization Address Anchorage, AK Full Time
    This position is limited to Veterans, Gold Star family members and Active-duty spouses desiring to serve a two-year paid...
    House of Representatives
    Hired Organization Address Washington, DC Full Time
    Candidate is responsible for the electronic compilation and organization of the daily Congressional Record transcipt for...
    House of Representatives
    Hired Organization Address Albuquerque, NM Full Time
    This position is limited to Veterans, Gold Star family members and Active-duty spouses desiring to serve a two-year paid...
    House of Representatives
    Hired Organization Address Greensboro, NC Full Time
    This position is limited to Veterans, Gold Star family members and Active-duty spouses desiring to serve a two-year paid...

    Not the job you're looking for? Here are some other Sales Specialist jobs in the Washington, DC area that may be a better fit.

    Remote Sales | 2500 to 1000 Weekly | Paid Daily

    Term Life Specialist, Montgomery, MD

    Phone Sales - 1200 to 800 Weekly - No Experience Necessary

    Term Life Specialist, Alexandria, VA

    AI Assistant is available now!

    Feel free to start your new journey!