What are the responsibilities and job description for the Retail Lead - Climbing Experience position at House of Sport?
We are seeking a highly skilled and passionate individual to join our team as a Retail Lead - Climbing Experience. As part of our House of Sport team, you will be responsible for delivering exceptional customer experiences and driving sales growth within our climbing department.
">The successful candidate will have excellent communication skills, a strong knowledge of climbing techniques, and the ability to provide expert advice to customers. Additionally, they will possess strong leadership skills, enabling them to supervise and train team members effectively.
Key responsibilities include:
- Providing outstanding customer service and ensuring customer satisfaction.
- Developing and implementing strategies to drive sales growth within the climbing department.
- Recruiting, training, and developing high-performing teams to deliver exceptional results.
- Maintaining accurate records and reports, ensuring compliance with Company policies and procedures.
Qualifications:
- At least 18 years old, compliant with applicable labor laws and job-specific requirements.
- Flexible availability, including nights, weekends, and holidays.
- Prior retail sales experience or customer-focused experience preferred.
- Climbing certification required.
