What are the responsibilities and job description for the Store Lead - Rock Wall Operations position at House of Sport?
Store Lead - Rock Wall Operations at House of Sport is a challenging and rewarding opportunity for a motivated individual who is passionate about delivering exceptional customer experiences and leading high-performing teams.
">As a Store Lead, you will be responsible for overseeing the daily operations of our rock wall department, including supervising climb sessions, maintaining accurate records, and ensuring compliance with Company policies and procedures.
You will also be expected to develop and implement strategies to drive sales growth within the climbing department, recruit and train high-performing teams, and maintain a safe and efficient working environment.
Responsibilities:
- Leading and motivating teams to achieve exceptional results.
- Driving sales growth within the climbing department.
- Developing and implementing strategies to improve customer satisfaction and loyalty.
- Maintaining accurate records and reports, ensuring compliance with Company policies and procedures.
Requirements:
- At least 18 years old, compliant with applicable labor laws and job-specific requirements.
- Flexible availability, including nights, weekends, and holidays.
- Prior retail sales experience or customer-focused experience preferred.
- Climbing certification required.
