What are the responsibilities and job description for the Hostess/Cashier position at House of Taipei?
Overview
We are seeking a friendly and efficient Host/Cashier to join our team. In this role, you will be the first point of contact for our guests, ensuring they feel welcomed and valued. You will manage guest relations, handle transactions, and support the overall dining experience in a fast-paced restaurant environment. Your ability to communicate effectively and provide exceptional customer service will be key to your success in this position.
Duties
- Greet guests warmly as they enter the establishment and guide them to their tables.
- Manage the seating chart and ensure efficient table turnover during busy periods.
- Handle cash and credit transactions accurately using POS system.
- Assist guests with inquiries regarding the menu, specials, and restaurant policies.
- Maintain cleanliness and organization of the front-of-house area.
- Collaborate with kitchen staff to ensure timely service and guest satisfaction.
- Address any guest concerns or complaints promptly and professionally, enhancing guest services.
- Support food service operations as needed, including assisting servers during peak hours.
Skills
- Proficiency in using POS systems to process transactions efficiently.
- Strong communication skills to interact effectively with guests and team members.
- Excellent guest relations skills to create a positive dining experience for all patrons.
- Previous experience in a restaurant or hotel environment is preferred but not required.
- Ability to multitask in a fast-paced setting while maintaining attention to detail.
- A friendly demeanor with a passion for customer service and helping others.
Join our team as a Host/Cashier and play an essential role in providing outstanding experiences for our guests!
Job Type: Full-time
Pay: $13.50 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Evening shift
- Morning shift
Ability to Commute:
- Huntersville, NC 28078 (Required)
Ability to Relocate:
- Huntersville, NC 28078: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $15