What are the responsibilities and job description for the POS Agent position at House Premium Cannabis?
Job Summary
The POS Sales Agent is a key player in ensuring the store operates in compliance with the State of Massachusetts Regulations. POS Agents is a positive representative of House Premium Cannabis’ commitment to serve our community and are passionate about creating a positive retail cannabis experience for all who come to our shops. This includes facilitating a smooth and efficient customer experience and assisting our new/returning customers/patients with accurate information and exceptional product guidance.
Supervisory Responsibilities
Assure daily compliance with House Premium Cannabis’ policies including but not limited to; state and local regulation compliance, security protocols, access protocols, dress codes and work schedules.
Duties/Responsibilities
· Ability to cultivate customer relationships.
· Compassionate and strong work ethic
· Detailed oriented and organized.
· Efficiently and effectively solve problems.
· Enjoys working with a diverse community and is a people person.
· Must have knowledge of various strains, genetics, active ingredient profiles including but not limited to THC & CBD and all relevant terminology.
· Must be current on cannabis industry and events.
· Understanding of the different delivery systems and their impact on the user
· Must be current with all related MA adult use/medical use cannabis rules and regulations.
· Complete monetary transactions accurately and in accordance with House Premium Cannabis SOP’s
· Ensure accuracy for all transactions at the POS.
· Always maintain a sanitary work area.
· Maintain organized records of customer/patient interactions
Required Skills/Abilities
· Excellent communication skills both orally and written.
· Ability to deal with problems and resolve in a professional manner.
· Performs well under pressure and in a fast-paced environment.
· Flexible schedule. Nights, weekends and holiday availability required.
· Ability to multitask while staying organized
Education and Experience
· Must be 21 years of age.
· High School Diploma or equivalent
· Must pass a criminal background check with no felony convictions.
· 1 year of hospitality, retail or cannabis experience
· Previous dispensing/cannabis industry experience a plus
· Basic computer skills and Microsoft Office
Physical Requirements
· Ability to sit or stand for long periods of time.
· Ability to lift to 50lbs
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- On-the-job training
Shift:
- Day shift
- Morning shift
- Night shift
Work Location: In person
Salary : $18 - $20