Administrative Assistant

Position Summary

At Houseables, we exist to make everyday life a little more convenient by procuring and designing high-quality household goods to be sold across the e-commerce sphere. The Administrative Assistant supports our purpose by providing clerical support and improving organizational efficiencies. The Administrative Assistant will also impact the company's success by coordinating day-to-day administrative duties, processing data, and attending to customer needs.

Essential Duties and Responsibilities

• Manage and resolve issues related to our Amazon account by creating and tracking cases through Seller Central. Proactively communicate with Amazon support to ensure timely resolution and maintain account health.
• Accurately input and validate data across spreadsheets and systems, ensuring precision and consistency. Identify and troubleshoot issues efficiently, implementing solutions to prevent recurrence and improve processes.
• Oversee and coordinate multiple administrative contractors, ensuring tasks are completed on time and meet quality standards. Proactively manage deadlines and maintain accountability throughout the process.
• Engage with customers, government agencies, and external vendors in a professional and courteous manner, ensuring clear and effective communication.
• Promptly address and resolve administrative inquiries and questions, providing timely updates to ensure transparency and effective communication.
• Analyze data and support report preparation by gathering information from multiple sources, organizing it efficiently, and ensuring accuracy through thorough validation.
• Greet and provide general support to visitors
• Answer and direct phone calls
• Organize and schedule meetings. Take notes for all meetings
• Write and distribute emails, memos, letters, and forms
• Fill out registrations and applications
• Make appointments and reservations
• Arrange travel itineraries
• Scan documents and books
• Maintain and update records pertaining to sales, customers, and general business
• Maintain Corporate minutes
• Collect and organize receipts
• Generate, receive, and maintain confidential and sensitive files
• File monthly statements, invoices and bills
• Monitor and maintain Amazon account details
• Create and file claims as needed for departments
• Assist with returns and refunds
• Research import regulations
• Research and filter through service providers
• Order, organize and manage office supplies
• Follow up on task progress
• Pick up and drop off services as needed
• Other duties as assigned

Education and Certifications

• High school degree required.
• An Associate’s Degree or higher education in business or a related field is preferred.

Qualifications & Experience

• 1 years of experience in administrative, secretarial, and/or an office role is required
• 2 years of experience working with Amazon Seller Central, including account management, issue resolution, and performance optimization.
• Strong proficiency in Microsoft Office and Google Workspace, with a particular focus on advanced spreadsheet skills for data analysis, organization, and reporting.
• Experience with Google Apps Script for automating spreadsheet updates and workflows is a plus.
• Excellent written and verbal communication skills
• Detail-oriented, highly organized, and skilled in multitasking
• Working knowledge of office equipment: phones, printers, operating systems, etc.

Success Factors

• Must be able to act decisively, take purposeful action, and confidently follow-through.
• Can establish and communicate clear, measurable goals and own results and outcomes.
• Must be a self-starter by taking the initiative to contribute to Houseables' success.
• Can deliver quality work and consistently meet company standards.
• Is comfortable asking questions and has a curious mindset.
• Can test, analyze, reflect, and adapt to drive impactful results.
• Must be a problem-solver who can establish long-term solutions and processes and identify imbalances utilizing the 80/20 rule.
• Enjoys being collaborative and working as a team to drive results.
• Understands the importance of change and supports change management efforts.
• Is grateful and genuinely appreciates individual and team efforts.
• Can effectively create a fun work environment for yourself and your team.

Working Conditions & Physical Demand

The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job.

While performing the duties of this job, the employee is regularly required to:

• Use hands, wrists, and fingers to manipulate, control, or feel objects, tools, or equipment.
• Able to distinguish the details of objects regardless of distance.
• Bend, stretch, twist, or reach out.
• Use fingers to grasp, move, or assemble very small objects.
• Determine the distance between objects.
• Continuously remain in a sedentary position.
• Move about inside the office to access file cabinets, office machinery, etc.
• Operate a computer and other office equipment.
• Communicate and exchange accurate information clearly with others.
• Continuously able to interpret visual content displayed on a digital screen.
• Must be able to lift, move, push, pull, or otherwise manipulate objects of at least 25 pounds.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

Salary : $20 - $23