Hawaii Island Property Manager - Maui Varieties Investments

HouseMart is an established Hawaii-based retail organization built on an entrepreneurial spirit that strives to serve as a symbol of success through our service and commitment to our customers. Our organization currently operates over 30 Ace Hardware, Ben Franklin Craft and Daiso stores, with over 500 employees in Hawaii, Washington, Oregon, and Nevada. A local family-owned business for more than 70 years, the HouseMart brand strives to serve as a symbol of family values, exceptional service, and commitment to providing the products our customers need. 

We are currently seeking a Property Manager on the Island of Hawaii. This role is to manage a portfolio of commercial and residential real estate properties located on the Island of Hawaii for Maui Varieties Investments, Inc. and is responsible for ensuring each real estate asset is managed and maintained to its highest and best level.

ESSENTIAL FUNCTIONS:

• Think and behave in alignment with the Company’s vision, mission, goals, objectives and core values.
• Lead by example in projecting a high level of AIE (attitude, intelligence, and enthusiasm) to both external and internal customers.
• Manage the commercial and residential real estate properties on the Island of Hawaii for the company.  
• Assist with HouseMart store leases in Hawaii.  Work closely with HouseMart store managers and other pertinent individuals to ensure coordination of leases.
• Ensures compliance with applicable laws, regulations and regulatory requirements.
• Monitor, review and administer all rental and service agreements/contracts, including expiration of leases and agreements.  
• Perform site inspections of the property and tenant spaces to ensure compliance with leases.
• Conduct periodic physical and maintenance inspections of the entire property on a continuing basis.
• Establish and maintain strong and positive relationships with all tenants.  Respond to tenant requests, problems and complaints in a timely manner.  
• Maintain frequent contact with the Real Estate Manager, or any consultants of the owner (i.e. attorneys, accountants) to ensure the efficient and correct management of the property.
• When necessary, assist with prompt collection of all delinquent amounts.
• Management of the maintenance and repairs on the property.
• Secure bids for, coordinate, and supervise all work to be performed by outside contractors/vendors.  Ensure vendors are performing in accordance with their contracted responsibilities and in a timely manner.  
• Control and verify all purchases, and ensure they are properly processed for payment.   
• Assist Real Estate Manager with annual operating budget.  Recommend action for each property and new investments, as appropriate.   
• Review and assist with annual operating expense reconciliation.
• Safety and security
  • Work in a safe manner to protect yourself, your co-workers and others who may be affected by your actions. 
  • Work together on exercising prevention methods to minimize injury or loss. Suggest solutions to mitigate hazards. 
• Performs related duties as required and assigned.

COMPETENCIES:

• Analytical Mind
• Leadership Qualities and Skills
• Communication Proficiency
• Entrepreneurial Outlook
• Business Acumen
• Execution Mindset
• Customer/Client Focus
• Project Management
• Ethical Conduct
• Personal Effectiveness/Credibility
• Time Management

WORK ENVIRONMENT:

This job operates in a professional office environment.   Periodic site visits to properties will be required, some of which will be in-process job sites and/or located in rural areas.  This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.  Occasional exposure to heat and dust, hazardous equipment (box openers, scissors, staplers, paper cutter), and supplies (ink, glues, chemicals, paint, etc.)  

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role.  Occasional standing, walking, reaching with arms and hands, crouching, climbing or balancing, stooping, and kneeling.  

SKILLS, KNOWLEDGE & ABILITIES:

Knowledge:

• Experience in property or asset management, facilities or building management.
• Excellent organizational skills; ability to prioritize and manage time.
• Thorough knowledge of administrative and clerical procedures and systems.

Communication:

• Talking to others to convey information effectively and speaking clearly so others can understand.
• Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Reading and understanding information and ideas presented in writing.
• Communicating effectively in writing as appropriate for the needs of the audience.

Critical Thinking/Logic:

• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Applying general rules to specific problems to produce answers that make sense.
• Using mathematics to solve problems.
• Organizes work to complete assignments, maintains accuracy and pays attention to detail.

Judgment and Decision Making:

• Evidence of the practice of a high level of confidentiality.
• Able to understand and follow instructions to complete assignments correctly and on time.
• Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Physical Exertion:

• Visual ability, corrected to perform job functions.
• Stand, walk or sit for extended periods of time.
• Lifting up to 30lbs with the absence of physical limitations.

Problem Identification & Solution:

• Ability to tell when something is wrong or is likely to go wrong.
• Identifying complex problems and reviewing related information to develop and evaluate options and implementation solutions in real-world settings.

Computer Skills:

• Able to effectively work with various enterprise information systems.
• Able to effectively use the Office suite of products. 
• Able to operate automated office equipment.

EXPECTED HOURS OF WORK:

• Must be available flexible hours as needed (including days, nights, weekends, and holidays).

LOCATION: 

• The location for this position is in Hilo, HI.

TRAVEL:

• Local and neighbor island travel to various property locations required.

QUALIFICATION REQUIREMENTS:

• A Bachelor’s degree or equivalent work experience.
• Must possess a valid Hawaii Real Estate license.
• Minimum two (2) years of experience in related work or equivalent.  Property or asset management, facilities or building manager experience preferred.
• Must be able to provide own transportation and possess a valid driver’s license, and ability to commute and arrive at intended destination in a timely manner and/or as required.