What are the responsibilities and job description for the Server position at HOUSEPITALITY FAMILY LL?
Job Details
Server
HOUSEpitality Restaurants: The Boathouse, Casa del Barco and Island Shrimp Co.
Welcome to The HOUSEpitality Family! We are the restaurant group who owns and operates all Boathouse, Casa del Barco and Island Shrimp Co. locations in and around Richmond, VA.
Our Guests come to us to Celebrate Life one bit at a time with great views, unique character, and delicious food! We are looking for passionate professionals that want to provide exceptional service while having fun and making money. Flexible in-store training. PTO accrual starts on day one!
The Server will provide high-quality service that will help maintain and attract customers. The Server will have a positive attitude and the ability to work well under pressure with all other staff. Main responsibilities will be providing great service to our external guests.
Position Expectations:
- Exceptional communication skills; engaging with internal and external guests
- Working on a ‘Toast Goes’ handheld to take and input orders
- Knowledge of the menu and an ability to make recommendations and upsell
- Ensure guests are enjoying the service and the ability to take action to correct any problems as needed
- Collect and process payments
- Collaborate with other restaurant servers and kitchen/bar staff
- Work through complaints or problems with a positive attitude
- Proper attention to cleanliness and safety
- Additional duties as assigned
Your Benefits:
- Value-Based Leadership - We run on fourcore values: Integrity, Knowledge, Empowerment, Innovation
- Meal Benefits - Your meals are 50% off anytime at all locations and all concepts
- Flexible Hours and Scheduling - We work with you to accommodate your needs
- Paid Weekly with direct deposit
- PTO - Start accruing day one
- Medical, Dental and Vision Insurance - Eligible for full-time crew, effective on the first day of the month following attainment
of full-time eligibility status (average of 30 hours per week over one year of employment) - Short Term Disability Benefits - Eligible for full-time crew, effective on the first day of the month following attainment
of full-time eligibility status (average of 30 hours per week over one year of employment), at no cost to the employee - Basic Life Insurance- Eligible for full-time crew, effective on the first day of the month following attainment
of full-time eligibility status (average of 30 hours per week over one year of employment), at no cost to the employee - Tuition Reimbursement Program - We support and encourage personal/professional development
- We Grow Our Own - We proudly promote from within!
Qualifications
Knowledge/Skills:
- Positive attitude and ability to work well under pressure with all co-workers
- Able to perform high-quality work
- Able to handle money accurately and operate a point-of-sale system (Toast)
- Ability to work in a fast-paced environment and deliver orders in a timely manner
Qualifications:
- Servers must have prior experience
- Servers must be at least 18
- Must be able to lift 50 pounds
- Must be able to go up and down stairs
- The ability to thrive in a fast-paced environment
- Flexibility to work a variety of shifts
- Ability to stand for extended periods of time
- Must be willing to work weekends and holidays
- Great communication and listening skills
- Ability to follow directions
