What are the responsibilities and job description for the Shelter Safety & Compliance Manager position at Housing Assistance?
Summary/Objective
The primary function of the EA Safety and Compliance Manager is to insure the ongoing, overall safety and compliance of the shelter facility and its programs. This role oversees the required trainings, drills, and reporting of the Love Lane shelter program as well as the non-compliance process for all shelter guests.
Essential Functions
o Coordinate with VP of Homeless Services Develop appropriate program procedures, policies, and forms and ensure their implementation.
o Ensure compliance with agency and EOHLC policies and procedures for guests and staff.
o Ensure annual staff training is scheduled and completed.
o Conduct monthly safety drills and follow up with addressing any need areas with both guests and staff.
o Maintain accurate program documentation such as fire drills, incident reports, daily logs, and other required documentation.
o Conduct shelter guest room inspections daily.
o Conduct weekly shelter facility walk through and address safety risk areas.
o Initiate and manage any non-compliance issues and terminations.
o Complete monthly
o Submit quarterly report to COO regarding frequency and type of incidents and non-compliances.
Additional Duties
· Other duties as assigned
Required Qualifications, Education, and Experience
· Bachelor’s degree in Human Service or Social Science field
· Strong written and oral communication and conflict resolution skills.
· Interpersonal skills necessary to deal courteously and effectively with clients, staff and community professionals.
· Ability to work effectively during a crisis situation.
· Possess well developed decision making skills.
· Computer proficiency with thorough knowledge of MS Word and MS Outlook
· Valid MA driver’s license
Preferred Qualifications, Education, and Experience
· 5 year’s experience working with homeless or low income families.
· Experience developing, managing, evaluating and operating programs serving homeless population, particularly experience with homeless families.
· Knowledge of community resources
· Bilingual
Physical and Mental Job Requirements
· Use of and/or subject to:
o Vehicle
o Computers/monitors
· Physical requirements:
o Occasional lifting/carrying up to 25lbs
o Occasional pushing up to 75 lbs
o Occasional pulling up to 75 lbs
o Occasional bending
o Occasional squatting
o Occasional kneeling
o Occasional reaching
o Frequent standing
o Frequent sitting
o Frequent walking
o Constant handwriting and typing
o Constant visual perception
o Frequent visual inspection
o Frequent color distinction
o Constant hearing
o Constant speaking
o Occasional smelling
· Mental requirements:
o Understand and apply routine verbal and/or written instructions
o Understand and apply non-routine verbal and/or written instructions
o Understand complex problems and collaborate to explore alternative solutions
o Organize actions to complete sequential and/or routine tasks
o Organize and prioritize individual work schedule to manage multiple tasks and/or projects
o Organize and prioritize the work schedules of others to manage multiple tasks and/or projects
o Make decisions that have an impact on the individual’s work
o Make decisions that have an impact on the immediate work unit’s operations and/or services
o Make decisions that have significant impact on a department’s credibility, operations, and/or services
o Make decisions that have an impact on the health and wellbeing of clients
o Communicate and exchange routine/basic information
o Communicate and explain a variety of information
o Communicate in-depth information for the purpose of interpreting, and/or negotiating
o Memorization/concentration
o Learning/knowledge retention
o Preparing/analyzing numerical figures
o Emotional/behavioral self-regulation
o Interacting with others
Work Environment
· The functions of this role are conducted in an office and field environment.
Hours of Work
· This role is paid on salaried basis.
· Typically, full-time salaried employees work 35 hours during a Monday through Friday. However, this is a salaried position. Therefore, the individual is expected to work as required to complete the duties of the position. This may mean hours beyond 35 per week are required.
AAP/EEO Statement
The Housing Assistance Corporation (“HAC”) is committed to a firm policy in favor of equal employment opportunity and will abide by all applicable state and federal regulations by not discriminating against any applicant or employee on the basis of race, religion, color, creed, sex, age, national origin, citizenship status, marital status, sexual orientation, gender identity and expression, disability or veteran status. Our commitment to equal employment opportunities shall include employment, upgrading, promotion, demotion, transfer, leaves or other absences from work, layoff, compensation and benefits, selection for training or other education, professional opportunities and conflict resolution.
It is also the policy of HAC to take affirmative action to employ and to advance in employment, all persons regardless of their status as woman, minority or individuals with disabilities or protected veterans, and to base all employment decisions only on valid job requirements.
Please inform us of any necessary accommodations required during the application process and/or at any time during employment.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Salary : $60,000 - $70,000
