Human Resources Administrator

Position Overview

This is a leadership position responsible for the full oversight and strategic management of the Authority’s human resources and personnel management function. Reporting directly to the Chief Executive Officer, the incumbent is responsible for developing, implementing, and maintaining policies and programs covering all aspects of human capital, including recruitment and retention, employee relations, performance management, benefits administration, compliance, training, and organizational development. This position is also responsible for providing support to employees in the administration of benefits as well as completing the required paperwork for the filing of insurance claims. The Human Resources Administrator plays a key role in ensuring compliance with applicable labor laws and employment policies.

Salary Range: $60,000 - 80,000 annually

Duties and Responsibilities

The statements contained here reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance the workload. The functions listed are also examples of duties that may be required and in no way imply a contractual agreement between the employer and employee or affect the at-will relationship between the parties.

• Manages and provides leadership for all human resource functions including workforce planning, recruitment, employee relations, benefits administration, evaluations, terminations, and compliance.
• Develops and updates position descriptions to ensure alignment with current organizational needs and compliance with applicable laws and regulations.
• Oversees the recruitment process from job postings to final selection, ensuring transparency, equity, and adherence to employment policies.
• Manages and maintains accurate, confidential personnel records and ensures legal compliance with all documentation. Maintains confidentiality and discretion in all personnel-related matters.
• Serves as a key advisor to the Chief Executive Officer and Directors on all personnel matters, including policy development, disciplinary actions, and organizational design. Provides support and prepares action forms to be signed by appropriate personnel.
• Oversee the Authority’s benefits programs, including health, dental, life, disability, workers’ compensation, and employee assistance programs. Ensure all invoices from providers are correct. Maintains full confidentiality of EAP participants.
• Acts as the Authority’s primary liaison with benefits providers, legal counsel (as applicable), and staffing agencies.
• Identifies staffing and recruiting needs. Coordinates and implements new hire orientation, exit interviews, and staff training and development programs.
• Attend professional meetings and training sessions to ensure proficiency in regulatory changes, talent management, new technologies in human resources, and employment law as well as housing, construction, and renovation fields.
• Collect, review and submit required documentation related to insurance claims.
• Develop and monitor HR metrics to inform leadership decisions and improve employee engagement, retention, and satisfaction.
• Leads investigations into employee concerns, ensuring thorough documentation, appropriate actions, and consistent application of Authority policies and procedures.
• Assists with updating the Authority’s organizational chart on an as-needed basis. Maintains an up-to-date employee roster and directory.
• Coordinates the reporting, documentation, and follow-up of employee workplace accidents, ensuring timely submission of workers’ compensation claims, maintaining compliance with applicable regulations, and supporting return-to-work efforts.
• Ensures regulatory and policy compliance in all HR functions, including EEO, ADA, FMLA, and other federal, state, and local laws.
• Maintains files for temporary employee records to include hire date, pay rate and hours, certificates and property issued forms.
• Serves as a liaison between temporary staff and staffing agency. Submits job requisitions. Ensures timesheets are submitted on time and correct before being submitted to agency for payment. Ensures the weekly invoice from the staffing agency is audited for payment approval. Meets with agency representatives to ensure service quality and performance expectations are met.
• Directs employees to appropriate contacts to answer benefit related questions.
• Ensure timesheets and leave requests are correct for Senior Management.
• Runs motor vehicle reports on all employees on an annual basis.
• Performs other related duties as required in support of the Authority’s strategic goals and operational success.

Required Knowledge and Abilities

• In-depth knowledge of federal and state employment laws, HR best practices, and operations, policies, and procedures of a Public Housing Agency.
• Knowledge of the vision, mission, and purposes of the Authority as established by the Board of Commissioners and the Chief Executive Officer.
• Knowledge of the Authority’s Personnel Policy and commitment to fostering a respectful, equitable, and inclusive workplace environment.
• Proficiency in HRIS and benefits management systems. Experience with ADP Workforce Now and BenefitFirst preferred.
• High level of integrity and professionalism in handling sensitive employee issues.
• Proven ability to lead and manage complex HR functions in a dynamic, multi-disciplinary environment.
• Ability to effectively manage multiple projects, prioritize tasks, and meet deadlines.
• Ability to present ideas and information in a clear and concise manner, both orally and in writing. Excellent interpersonal, communication, and conflict resolution skills.
• Ability to establish and maintain effective working relationships with co-workers, vendors, consultants, contractors, professionals, residents, HUD, and local, state, and federal officials. Ability to communicate with people from a broad range of socio-economic backgrounds.

Minimum Education, Training, and/or Experience

Bachelor’s degree in Human Resources, Business Administration, Public Administration, or a related field required. A minimum of five (5) years of progressively responsible human resources experience, including at least two (2) years in a leadership or management capacity. A combination of education, training, and experience that provides the required knowledge and abilities may be considered. A Master’s degree or professional HR certification (e.g., SHRM-CP/SHRM-SCP, PHR/SPHR) is preferred.

Physical Requirements

This position is required to work in an office setting that is generally accessible to mobility and sensory impaired. The incumbent must have the ability to utilize standard office equipment and access files and documents. The incumbent must have the ability to lift up to 20 pounds. Must be able to work while seated for extended periods of time.

Special Requirements

• Possession of a valid driver’s license.
• Must be bondable under the Authority fidelity insurance.