Housing Specialist

The Housing Specialist is responsible for determining applicant eligibility for the agency’s public housing program as well as verifying eligibility for continued occupancy. This is a highly responsible position that ensures both applicants and tenants are eligible for housing assistance. Close coordination with leasing/recertification and property management staff is required.

MAJOR DUTIES AND RESPONSIBILITIES INCLUDE:

· Perform Leasing and Recertification functions for each site assigned.

· Monitor wait list and audit applicant files to ensure admissions requirements and preference points are adhered to according to HUD and ACOP guidelines.

· Verify all sources of income, family composition and collect required forms for compliance. Enter applicant and resident information to agency software system.

· Calculate resident rent. Notify resident and property manager of rent changes and create retro rent change worksheet.

· Monitor income targeting efforts to ensure at least 40% of units are for households with incomes less than 30% of AMI, with the remainder for households earning up to 80% AMI.

· Ensure applicants are thoroughly screened to reduce illicit drug activities.

· Monitor whether tenants are under or over housed and notify property management.

· Schedule and conduct annual and interim resident interviews for site(s) assigned. Educate residents on program requirements and family obligations.

· Attend court proceedings with property managers, as needed.

· Prepare Management Information Reports for monthly Board meetings in a format approved by senior management.

· Perform other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

· Skills/ aptitude with computer software solutions designed for leasing and re-certifications.

· Must be proficient in basic business math (addition, subtraction, multiplication, division and calculation of fractions and percentages) and possess problem solving skills.

· Ability to receive and handle information in a confidential manner. Ability to act in a fair and ethical manner towards others.

· Excellent customer services skills and the ability to work in a fast-paced environment.

· Must enjoy working with numbers and have a keen attention to detail.

· Knowledge of HUD regulations and eligibility requirements for subsidized housing assistance.

· Practical knowledge of the community, as well as state and federal resource agencies.

· Ability to establish and maintain effective working relationships with diverse populations while building trust by responding to customer needs within established timeframes.

· Knowledge of special needs populations, such as the elderly, handicapped, etc.

· Good communication skills, both oral and written.

MINIMUM EDUCATION AND EXPERIENCE:

· Associate degree required, Bachelor’s degree preferred in Business, Business Math, Social Services, Public Administration, Communications, or related field.

· Two – five years’ experience in the affordable housing industry, particularly with determining tenant eligibility and re-certifying tenants on an annual basis.

· Or an equivalent combination of training and experience to meet the required knowledge.

· Within one year, become certified as a Housing Specialist. Other certifications may also be required.

· Knowledge of software applications (Microsoft Outlook, Word and Excel)

· Must have a valid driver’s license or other reliable means of transportation to/from work.

· Must be bondable.

PHYSICAL REQUIREMENTS:

· Prolonged periods of sitting at a desk and working on a computer.

· Ability to stand, walk, stoop, bend, reach, and climb stairs on occasion.

· Must be able to lift up to 20 pounds at times.

· The employee must be able to perform essential job functions in an environment that could have increased stress levels.

Job Type: Full-time

Pay: From $19.50 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Associate (Required)

Experience:

• Affordable Housing: 2 years (Required)
• Customer service: 2 years (Required)
• MS Office: 2 years (Required)

Ability to Relocate:

• Covington, KY 41014: Relocate before starting work (Required)

Work Location: In person

Salary : $20