What are the responsibilities and job description for the Office Clerk Representative position at Housing Authority of LaSalle County?
Job Overview
We are seeking a highly organized and detail-oriented individual to join our team as an Office Clerk Representative. This role will provide exceptional customer service, manage office operations, and support the housing department in achieving its goals.
About Us
The Housing Authority of LaSalle County is a leading provider of affordable housing solutions. Our mission is to provide safe, secure, and supportive living environments for individuals and families in need. We are committed to excellence, innovation, and community engagement.
Job Description
- Key Responsibilities:
- Provide exceptional customer service to clients, tenants, and stakeholders via phone, email, and in-person interactions.
- Manage office operations, including receptionist duties, mail distribution, and supply ordering.
- Assist with tenant rent collection, data entry, and documentation maintenance.
- Support the housing department in various administrative tasks, such as scheduling meetings, preparing reports, and coordinating events.
- Maintain accurate records, files, and databases to ensure compliance with regulations and agency policies.
- Foster strong relationships with colleagues, supervisors, and external partners to promote collaboration and effective communication.
Requirements and Qualifications
To be successful in this role, you must possess:
- Education:
- Equivalent to completion of the twelfth grade.
- Skills and Abilities:
- Proficiency in Word and data entry.
- BASIC MATHEMATICAL SKILLS.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work effectively in a fast-paced environment, prioritize tasks, and meet deadlines.
- Strong attention to detail, organizational skills, and ability to maintain confidentiality.
Working Conditions and Physical Effort
This role requires working in an office environment with computers, standard office equipment, and frequent client contact. The ideal candidate should be able to lift up to 10 pounds, work independently, and maintain a high level of energy and productivity throughout the day.