Leasing Agent

Position Specification: Leasing Agent

Organization: Housing Authority of Lincoln County

Location: Lincoln County, OR

Position Title: Leasing Agent

Reports To: Executive Director or Designated Supervisor

Job Type: Full-Time (40 hours per week)

Salary: $24 - $30 per hour, depending on experience excellent benefits

Position Overview

The Leasing Agent is responsible for managing the occupancy processes for the Housing Authority of Lincoln County. This role ensures compliance with all relevant regulations, policies, and procedures to provide eligible individuals and families with access to affordable housing. The Leasing Agent coordinates tenant applications, certifications, recertifications, and maintains accurate records to support the housing authority's mission.

Key Responsibilities

Tenant Application and Selection:

• Process housing applications, verify eligibility, and determine applicant suitability for various housing programs
• Assist with maintaining waiting lists and conduct applicant interviews to collect necessary documentation and information
• Notify applicants of their status and provide guidance on steps in the application process

Leasing and Occupancy Management:

• Prepare and execute lease agreements, ensuring tenants understand their rights and responsibilities
• Conduct tenant orientations and assist with tenant move-in inspections
• Monitor tenant compliance with lease terms and housing authority policies

Certifications and Recertifications:

• Manage annual and interim recertification processes, including income verification and rent calculations
• Ensure timely completion of all required documentation and maintain accurate tenant files
• Conduct periodic audits of tenant files to ensure compliance with regulations and internal policies

Customer Service:

• Serve as the primary point of contact for tenants regarding occupancy-related inquiries
• Provide information and assistance to tenants about housing programs and policies

Compliance and Reporting:

• Ensure compliance with federal, state, and local regulations, including HUD guidelines
• Prepare and submit required reports to regulatory agencies and housing authority management
• Stay informed of changes in housing regulations and update processes accordingly
• Maintain confidentiality of tenants and applicants

Administrative Support:

• Maintain accurate and organized records, both electronic and paper
• Assist with the preparation of reports, presentations, and other documentation as needed
• Support special projects and initiatives related to occupancy and tenant services

Driving is an essential function of this position, as the role requires regular travel to various locations. A valid driver's license and a reliable vehicle are necessary to ensure timely and efficient completion of tasks. The ability to drive safely and responsibly is critical for success in this role.

Qualifications

Education and Experience:

• High school diploma or equivalent required; Associate degree or higher preferred
• Minimum of two (2) years of experience in property management, housing administration, or a related field
• Experience with HUD/Rural Development/Low-Income Housing Tax Credit regulations and affordable housing programs is highly desirable

Skills and Competencies:

• Strong understanding of occupancy processes and tenant management
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and property management software
• Strong organizational and time-management skills with attention to detail
• Ability to handle sensitive information with confidentiality and integrity
• Strong interpersonal skills and customer-service orientation

Other Requirements:

• Valid driver’s license and reliable transportation
• Ability to pass a background check

Working Conditions

• Typical office environment with occasional travel to housing properties for inspections and tenant meetings
• Standard work hours with occasional need for flexibility based on organizational needs

Housing Authority of Lincoln County is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Note: This position specification is intended to provide a general overview of the job's requirements and responsibilities. It is not an exhaustive list of all duties, responsibilities, or qualifications associated with the position.

Job Type: Full-time

Pay: From $24.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $24 - $30