What are the responsibilities and job description for the Housing Support Specialist position at Housing Authority of the City of Los Angeles, CA?
Salary : $62,150.40 - $76,419.20 Annually
Location : Los Angeles, CA
Job Type : At-Will Non-Exempt
Remote Employment : Flexible / Hybrid
Job Number : 24-86
Department : Section 8 Program
Opening Date : 11 / 18 / 2024
Please go to for details of this position and to apply
- Position Open Until Filled
ABOUT HACLA
The Housing Authority of the City of Los Angeles (HACLA) was established in 1938 by the City of Los Angeles under Resolution No. 1241. HACLA is one of the nation's largest and leading public housing authorities, providing the largest supply of quality affordable housing to residents of the City of Los Angeles. HACLA provides affordable housing to over 83,000 households in its Public Housing and Section 8 departments, and offers a range of permanent supportive housing programs for homeless households, including : Project-Based, HUD-Veterans Affairs Supportive Housing, Homeless, Tenant Base Supportive Housing, Housing Opportunities for Persons with Aids (HOPWA), Continuum of Care, and Moderate Rehabilitation Single Room Occupancy program.
JOB DESCRIPTION
Definition : The Housing Support Specialist is responsible for providing collaborative intensive coordination and needs assessment to grant-funded clients, including but not limited to persons participating in Workforce Development and Section 3. Incumbents in the position will provide support service strategies to clients who have a history of homelessness, mental health challenges and housing instability in an effort to gain access and maintain health, mental health, housing and vocational stability.
EXAMPLES OF ESSENTIAL FUNCTIONS
Provide outreach, resources, intake and assessment of clients to determine client needs and provide referral services.
Conduct intensive case management and develop goal-oriented service plans which consist of short and long range services to ensure housing retention and improvement of health and well-being.
Develop and monitor progress of high acuity clients through a housing service plan.
Respond to crisis phone calls from owners, tenants, and / or clients to directly link them to external service providers for immediate intervention.
Link clients to resources that will result in housing stability, including substance abuse services, benefits counseling, mental health and community services to ensure that they are connected to the most appropriate services that will meet their needs.
Provide tenant and / or client empowerment strategies which may include but is not limited to Housing Search Assistance, Independent living skills such as budgeting, being a good tenant / neighbor and maintaining a clean unit that is decent, safe and sanitary.
Provide housing location, and housing retention services to applicants and participants of various programs. Responsible for locating potential rental units and facilitating meetings with landlords in an effort to increase housing stock and assist individuals with securing a rental unit.
Attend meetings and trainings to improve skills and knowledge of best practices in Permanent Supportive Housing and client related issues.
Collaborate and network with Community Based Organizations, Housing Specialists and Case Managers and other services providers including medical to address and facilitate concerns that will prevent client evictions, property management concerns and clients who are non-responsive to the Housing Authority's request.
Prepare reports and perform other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES
Ability to multitask indirect and direct tasks on a daily basis to include skilled and concise documentation
Knowledge of mental and health illnesses, substance abuse, domestic violence, homelessness and aging that affect low income and multi-ethnic communities where barriers to affordable housing negatively impact targeted population and program outcomes.
Knowledge of Tenant Based Rental Assistance, Project Based Rental Assistance and Permanent Supportive Housing Models with an emphasis on high and low acuity clients.
Knowledge of case management needs for chronically unemployed or under employed.
Excellent listening skills with the ability to provide crisis intervention and good judgement when the Housing First Model is compromised.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
QUALIFICATIONS
Education : Graduation from a four year accredited college with specialization in Social Work / related field or relevant experience. Master's degree in Social Work / related field or relevant experience preferred.
Experience : Minimum of 2 years' experience as a Housing Specialist, Case Manager, or Support Service Provider with similar population, and with a knowledge of community resources in Los Angeles County required.
Special Requirements : Must possess a valid California Class "C" Driver's License.
EXAMINATION :
Applications will be reviewed for relevant experience, education, and training. Applications must be detailed and complete for proper evaluation. Resumes may be included but may not be submitted in lieu of application content. Only the MOST QUALIFIED APPLICANTS will be invited to the interview and selection process and considered for the position; however, only the best-qualified applicant(s) may be selected. SELECTION PROCEDURE : Applications will be reviewed for relevant experience, education and training. The application must be detailed and complete for proper evaluation prior to examination.
HIRING INFORMATION :
All job offers are contingent upon successful completion of a pre-employment evaluation, which includes : a post-offer medical examination (includes drug and alcohol screening), criminal records check, employment history and education verification, and documentation of the right to work in the United States.
Candidates will start at STEP one of an eight step salary range unless there are special exceptions in accordance with the Personnel Rules.
DISABILITY ACCOMMODATION :
Testing Accommodations : If you require accommodations due to a physical, mental or learning disability, please call (213) 252-5400 for special assistance. Special testing accommodations may be arranged if verification of the disability is provided by a physician, rehabilitation counselor, or other authority.
We are an Equal Opportunity / Affirmative Action Employer.
Candidates who require a reasonable accommodation in any portion of the selection process should state their need in writing when submitting an application.
NOTE : The provisions of this announcement do not constitute an expressed or implied contract and any provisions contained in this announcement may be modified or revoked without notice. Pursuant to the Housing Authority of the City of Los Angeles' Conflict of Interest Policy, new and existing employees are required to refrain from participating in activities, employment or enterprises, which are in conflict with public interest and / or with his or her duties as an employee of the Authority. A copy of the Conflict of Interest Policy may be obtained by visiting our website at : http : / / www.hacla.org / Portals / 0 / Attachments / Others / ConflictofInterestPolicy.pdf Please call NeoGov Toll-Free Applicant Support telephone line (855) 524-5627 if you forget your password, have application login problems or get an error message during the application process.
HACLA Benefits
HACLA will provide 100% of basic Dental HMO rates for employee only, employee one dependent, and employee multiple dependents as applicable
HACLA will provide 100% basic Vision coverage for employee only, employee one dependent, and employee multiple dependents as applicable
250 OPT OUT payment is available for employees with a qualifying health plan outside of the employer network.
Employees have the option to choose additional optional insurance such as Dental PPO, Custom Vision, additional medical coverage, and voluntary additional life insurance.
For Classic members, the pension formula is 2.7% at 55 with members contributing 8% of their wages towards their retirement.
For PEPRA members, the pension formula is 2% at 62, with members contributing 7.75% of their wages towards their retirement.
CalPERS will make the determination regarding the type of membership for which the eligible employee will qualify.
Newly Hired Annual Accruals :
At-Will / Non-Represented accrual per pay period 5.23 hours (17 days annually)
Council of Housing Professionals-Management accrual per pay period 4.15 hours (14 days annually)
Council of Housing Professionals-Administration accrual per pay period 6.78 hours (22 days annually)
Service Employees International Union (Local 721) accrual per pay period 6.78 hours (22 days annually)
Los Angeles County Building and Construction Trades Council accrual per pay period 5.23 hours (17 days annually)
American Federation of State, County and Municipal Employees accrual per pay period 6.78 hours (22 days annually)
New Year's Eve; New Years Day; Martin Luther King Jr's Birthday; President's Day; Cesar Chavez Day; Memorial Day; Juneteenth; Independence Day; Labor Day; Veteran's Day; Thanksgiving Day; Day After Thanksgiving; Christmas Eve, and Christmas Day.
Opportunity to earn up to 120 hours of Paid Time Off (PTO) for eligible exempt employees as comp time per calendar year. Employees may cash out up to 120 hours of accrued and unused PTO annually.
Group term life insurance
Flexible Spending Account Options
Tuition Reimbursement Program
Employee Assistance Program
Flexible Work Schedules
Partial Telework Program
Paid Sick Time - At least 40 hours or 5 days of sick leave after 90 days of employment.
Eligible casual employees may enter as Classifc or PEPRA members if qualifying requirements are met.
Per-Diem employees are not eligible for the Public Employee Retirement System (PERS).
Note : Temporary casual / per-diem employees are able to work up to 40 hours per week as necessary.
What is your highest level of education?
How many years of experience do you have as a Housing Specialist, Case Manager, or Support Service Provider with similar population?
Do you have knowledge of community resources in Los Angeles County?
Required Question
Salary : $62,150 - $76,419