General Office Clerk 1

GENERAL OFFICE CLERK I 

The Reno Housing Authority is seeking candidates with exceptional customer service skills for the position of General Office Clerk I. This position serves as the receptionist for the agency and must be skilled in effectively communicating and responding to diverse public groups including culturally, socially and economically diverse populations, seniors, and persons with disabilities. This is an excellent career opportunity for someone who thrives in a fast-paced environment, enjoys working with diverse customers, and desires to make a difference in our community every day!

This position performs a variety of administrative and office support duties which include: 

• Serve as the receptionist; Greets clients, vendors, partners, contractors, and guests in person or by phone; checks in and documents all visitors as they enter the building; Answers the telephone and gives routine information, answers inquiries from the public and refers as appropriate 
• Assist clients with inquiries as to their status on the waiting list and make file modifications or places notes in the software system as necessary.
• Enters, edits, and retrieves data from computer system, following established formats, and reviews documentation for accuracy.
• Performs office support activities such as opening and sorting mail and processing outgoing mail.
• Performs basic eligibility verifications and makes inquiries directly to clients and landlords.
• Assists in maintaining various office files; reviews and organizes materials, forms and verifications.
• Files correspondence, reports, memos, documents, etc. in accordance with established filing system.
• Updates and monitors tracking spreadsheets for accuracy.  
• Receives and reviews program related documents.
• Types memos, correspondence, reports, and forms. May complete blank forms in accordance with routine instructions.

WHO IS THE RENO HOUSING AUTHORITY? 

Our mission is to develop and provide fair, sustainable, quality housing in diverse neighborhoods that offer a stable foundation for low-income families to pursue economic opportunities, become self-sufficient and improve their quality of life. We are the largest community provider of affordable housing in Washoe County, assisting over 15,000 individuals and families to have a safe, secure place to call home. 

For more information on the Reno Housing Authority and the valuable services we provide, please visit our website at: www.renoha.org

WHY SHOULD YOU APPLY?

The RHA is committed to developing a team that embraces our mission and core values throughout our local community. To offer superior service to our clients, we invest substantially in the professional growth and development of our team and are focused on exemplifying our underlying values of integrity, trust, leadership, progress and customer service.

We offer competitive salaries with annual performance salary increases and regular cost of living increases, an exceptional benefits package, a robust defined benefit retirement plan, and ample opportunities for growth. Highlights of the benefits we offer include:

• 100% employer paid health, dental, & vision insurance for employees
• Excellent vacation & sick leave accrual program
• Thirteen (13) paid Holidays a year
• Performance salary increases plus regular cost of living increases
• Bilingual services pay
• 100% employer paid retirement contribution for the Public Employees Retirement System (PERS)
• Flexible Spending Plans
• Paid Parental Leave program
• 457(b) retirement savings program
• Employer paid life and AD&D insurance
• Positive, friendly work environment focused on providing a healthy work/life balance

We are located in the largest city in northern Nevada. Nestled at the base of the Sierra Nevada mountains, the surrounding area provides unlimited indoor and outdoor recreational activities. With excellent weather averaging more than 300 days of sunshine annually the City of Reno is home to a vibrant food and entertainment scene with limitless major events such as balloon races, rib cookoffs, concerts, Hot August Nights, air races, renowned pub crawls, NCAA Division 1 sports, as well as minor league baseball and hockey teams!

WHAT IS NEEDED?

The minimum qualifications needed for this position are: 

• High School diploma or equivalent AND 
• One (1) year of general administrative/clerical experience OR
• An equivalent combination of education, training and experience which provides the knowledge, skills, and abilities necessary to perform the work as determined by Human Resources.

INTERESTED?

Please visit our website at www.renoha.org for more information on the Reno Housing Authority.  Qualified individuals are encouraged to apply as early as possible as this recruitment may close at any time based on applications received.  

The RHA is committed to ensuring a safe, productive, and positive work environment through a Drug and Alcohol-Free Workplace. Selected candidates will need to complete a pre-employment drug screen and criminal background checks.

EQUAL OPPORTUNITY EMPLOYER

The Reno Housing Authority is committed to the principles of Equal Employment Opportunity (EEO) in accordance with applicable Federal and State law, and Executive Orders. Our policies prohibit unlawful discrimination based on race, color, creed, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition including genetic characteristics, sexual orientation, or any other consideration made unlawful by Federal, State, or local laws.