Occupancy Specialist

Overview
We are seeking a dedicated and detail-oriented Occupancy Specialist to join our team. The ideal candidate will play a critical role in managing tenant relations and ensuring compliance with housing regulations. This position requires a strong background in customer service and administrative tasks, with a focus on maintaining high occupancy rates and tenant satisfaction within our properties.

Responsibilities

• Manage the leasing process from start to finish, including marketing available units and conducting property tours.
• Maintain accurate records of tenant applications, leases, and renewals in compliance with SEMAP, HUD and CHAFA regulations.
• Provide exceptional customer service by addressing tenant inquiries, resolving issues, and fostering positive relationships.
• Conduct regular property inspections to ensure maintenance standards are met and coordinate necessary repairs with the maintenance team.
• Utilize customer relationship management (CRM) software to track leads, follow up on inquiries, and manage tenant communications effectively.
• Assist in upselling additional services or amenities to enhance tenant satisfaction and property appeal.
• Collaborate with the legal administrative team to ensure all leasing documents are compliant with local laws and regulations.
• Support office operations by performing administrative tasks such as filing, data entry, and maintaining organized records.

Qualifications

• Proven experience in sales or customer service roles, preferably within the property management or real estate sectors.
• Strong organizational skills with the ability to manage multiple tasks simultaneously while maintaining attention to detail.
• Excellent communication skills, both verbal and written, to effectively interact with tenants, vendors, and team members.
• Proficiency in office software applications; experience with CRM systems is a plus.
• Ability to work independently as well as collaboratively within a team environment.
• A background in property maintenance or legal administrative tasks is beneficial but not required.

Join us as an Occupancy Specialist where you will have the opportunity to make a significant impact on our community while advancing your career in property management!

Job Type: Part-time

Pay: $19.23 - $20.39 per hour

Expected hours: 26 – 32 per week

Benefits:

• Flexible schedule

Schedule:

• Monday to Friday

Ability to Commute:

• Cortez, CO 81321 (Preferred)

Ability to Relocate:

• Cortez, CO 81321: Relocate before starting work (Preferred)

Work Location: In person

Salary : $19 - $20