Facilities Technician II

Description

Job Summary: 

Supports the facilities department by cleaning, maintaining, and repairing mechanical equipment, systems and spaces throughout Families in Transition owned and operated properties.

Essential Functions: 

• Under the general direction of the Facilities Manager, and within established policies and procedures, the Facilities Technician II performs the following functions:
• Perform preventative, corrective, and emergency maintenance procedures in various Families in Transition properties. Replace broken and damaged screens, blinds, shades, and ceiling tiles. Installs and hangs pictures, shelves, signs, racks, white boards, and other objects. Install, maintain, and repair all types of doors, furniture, and fixtures. Moves furniture, fixtures and equipment using assistive devices, using proper body mechanics to prevent injury.
• Perform preventative, corrective, and emergency maintenance procedures on building mechanical and plumbing equipment as directed or assigned; inspects/changes belts, checks fluid levels, replaces filters, clears clogged drains, and assists in other plumbing repairs not requiring licensure. 
• Perform preventative, corrective, and emergency maintenance procedures on building lighting and alarm systems; disposes and stores used lamps and ballasts according to department policy and regulatory requirements.
• Perform various general landscaping duties as directed or assigned, including but not limited to; operating a truck with plow and sander attached, operating and transporting snow blowers, string trimmers, gas mowers, and various landscaping hand tools.
• Perform various general custodial duties as directed or assigned, including but not limited to, cleaning bathrooms, mopping floors, bagging and removing garbage, and moving/transporting large items to the local transfer facility.
• Serve as first point of contact during emergency situations in accordance with established organizational on-call policies and procedures. Monitor and respond to weather conditions to ensure entrance ways are cleaned of    
• debris and/or salted. Perform roof and exterior envelope checks to ensure debris and/or buildings are secure during adverse weather conditions. 
• Respond to various system alarms. Acknowledge, or reset alarms and take appropriate corrective action. 
• Maintains awareness of and adheres to all safety and security programs and policies of the organization, as well as Standard Operating Procedures (SOPs). Reports and addresses all safety concerns including but not limited to; fire doors, smoke detectors, fire extinguishers, fire suppression systems, and means of egress concerns. Take all appropriate action to mitigate unsafe conditions. 
• Receives and forwards all communications regarding facilities issues to manager via phone, logbook entries, or approved electronic format. Follow work order procedures as assigned and monitor/close orders through the Facilities Coordinator or computerized maintenance management system.
• Maintains a safe and clean work environment. Clean work area regularly. Keep all tools and equipment clean and in good working order.
• Supervises, works with, and monitors the work of Facilities Associates and Facilities Technician Is as needed and assigned by the Facilities Manager. Teaches, trains, and coaches other facilities staff.
• Works with, supervises, and communicates with vendors and contractors on larger facilities projects.
• Other duties and responsibilities as assigned.

*Families In Transition is equal employment opportunity employer*

Requirements

Minimum Requirements (Education/Experience/Certificates/Licenses):

• Requires a High School Diploma or GED. 

• Requires the ability to travel to various Families in Transition locations.

• Minimum 3 years of property maintenance experience, including experience with residential unit turnovers. 

• Ability to work independently and with little if any supervision.  Ability to work in a team environment with other cross 

        functional staff.  Ability to coach and teach others in a positive manner.

• Ability to frequently lift, carry, push, pull and move objects up to 50 pounds.

• Ability to work in cold and hot environments.

• Ability to work with hand tools and mechanical tools.

• Ability to endure periods of heavy workload or stress with frequent interruptions and respond appropriately to unexpected  

        situations.

• Ability to communicate effectively and establish a cooperative, collaborative working environment.  Ability to accept 

        constructive feedback.

• Ability to read blueprints and drawings, small data and figures, and the ability to pick up small defects.

• Ability to plan and perform diversified duties requiring extensive knowledge of building maintenance trades.  Ability to exercise 

       good judgement in the analysis of facts and conditions to problem solve situations.

• Ability to diagnose accurately, respond quickly, and close out complex building repair and preventative needs.

• Strong customer service skills and the ability to defuse situations.

• Past experience with customer service and/or dealing directly with clients.