What are the responsibilities and job description for the Training and Compliance Manager position at Housing Opportunities Commission Of Montgomery County?
Training and Compliance Manager :
The Housing Opportunities Commission of Montgomery County (HOC) was established in 1974 to better respond to the County's need for affordable housing. HOC is authorized to acquire, own, lease, and operate housing; to provide for the construction or renovation of housing; obtain financial assistance from any public or private source to assist its housing activities; and arrange for social services, resident services, and daycare.
Job Description :
Under the direct supervision of, and collaboration with the Senior Vice President of Housing resources, this position will provide support through one-on-one training for new hires and ongoing training for internal employees and external stakeholders on all company-related program processes and processes required for accurate reporting through HUD and State monitoring systems.
Examples of Duties :
The Training and Compliance Manager receives instructions from the Senior Vice President of Housing Resources. The employee plans and carries out routine work activities without supervisory direction. Deadlines, priorities and objectives are developed in consultation with the VP of HRD. Problems or situations not covered by instructions are either dealt with independently or in consultation with the supervisor. The employee produces reports on demand detailing activities completed, progress, obstacles and expected completion dates. The employee's developed training programs are approved by the VP of HRD prior to implementation. The VP of HRD may attend scheduled trainings and conduct follow-up reviews with individual employees to measure the effectiveness of training sessions.
Responsibilities :
- Collaborates with HOC management team to identify division and agency training needs, and develop training schedules.
- Develops and / or updates effective training materials such as desk guides, PowerPoint presentations, videos, etc. that supports various learning styles for optimizing staff skills and help several individuals reach their potential.
- Provides a minimum of 5 concurrent days of in-person and on-the-job training to new internal employees on program compliance and processes related to the individual employee's job responsibilities.
- Provides ongoing support and training through clarification of policy, procedures and program compliance to internal employees and external managing agents.
- Provides management feedback through the completion of quality control reviews of work performed. Identifies systemic issues and provides appropriate training curriculum on the identified subject matter
- Develop feedback mechanisms to ensure that employees understand the training and can put the instruction into practice.
- Develops and maintains detailed records of all training sessions and attendance.
- Monitors effectiveness of processes, makes recommendations to improve processes, and works in a collaborative manner with different individuals and departments to include, Housing Resources Division (HRD), IT, Compliance, and HR to assist in developing, testing and implementing standard operating procedures.
- Assists in providing insight and understanding to individuals about the importance of their roles as it relates to processes, program compliance and agency goals.
- Fosters a culture of compliance and accountability
- Handles documents on a variety of general personal and technical topics of a highly confidential nature and maintains the confidentiality of all documents and information received by or in the possession of the employee.
- Accountable for consistent adherence to strong Authority standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Authority materials, supplies, resources, and other assets.
- Performs other duties as assigned
Minimum Qualifications :
Education : Bachelor's Degree or equivalent
Experience :
Licenses and Certifications :
Knowledge, Skills and Abilities :
Physical Requirements
Low-income residents in Montgomery County with the above qualifications are encouraged to apply.
HOC is an equal-opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. HOC promotes a drug-free workplace.
HOC conducts criminal background checks, employment reference checks, and where applicable, reviews driving records in determining suitability for employment. Selected applicants will be required to submit to pre-employment drug and alcohol screening. Employment is contingent upon drug and alcohol test results.
Salary : $95,524 - $119,385
