What are the responsibilities and job description for the Relocation Assistant - Temporary - 9 month Contract position at Housing Opportunities Unlimited?
REPORTS TO : Project Manager
SUPERVISES : None
STATUS : Full-Time Hourly; Non-Exempt
OVERVIEW :
The Resident Relocation Assistant is a key member of the Relocation team. The Resident Relocation Assistant is responsible for overseeing the daily relocation tasks required at multiple sites while working closely with residents to prepare and assist them with all required relocation activities. The position involves regular communication with clients, managing third-party vendors, including cleaners, moving and pest control companies, and data collection and tracking. A positive attitude and a solutions-based approach are expected when providing relocation services to clients and residents. The Resident Relocation Assistant represents HOU at company events and helps move our mission and reputation forward.
RESPONSIBILITIES :
- Participate in surveying residents to understand their relocation needs and relocation preferences.
- Participate in resident and community meetings and drop-in sessions to discuss the relocation process and resident relocation rights and benefits.
- Distribute appropriate notices to affected households regarding the relocation program, and ensure proof of resident receipt for notices are received and on file as required.
- Work with residents to prepare them for relocation by providing check-ins and support.
- Provide more intensive support to seniors and individuals with disabilities.
- Notify residents of the move-in date and provide ongoing contact and support to ensure they are prepared to move.
- Be present for household moves to provide support to residents on moving day.
- Participate in weekly supervision and scheduled site meetings with the Relocation Coordinator and the client's central office staff.
- Complete all tasks identified in the site work plan and perform other duties as assigned.
QUALIFICATIONS :
The ideal Resident Relocation Assistant will possess the following additional skills :
HOU offers a competitive salary and a comprehensive benefits package, including health, health reimbursement account (HRA), FSA, life, vision, dental, disability insurance, professional development support, paid time off and sick leave, and a 401K retirement plan. HOU is an Equal Opportunity Employer.
EEO Statement :
HOU is an equal opportunity employer. We actively seek a diverse staff reflective of the community we serve.
Salary : $47,000 - $50,000