Community Coordinator Supervisor

About the Agency:

The NYC Department Housing Preservation & Development (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.

• We maintain building and resident safety and health
• We create opportunities for New Yorkers through housing affordability
• We engage New Yorkers to build and sustain neighborhood strength and diversity.

HPD is entrusted with fulfilling these objectives through the goals and strategies of Housing Our Neighbors: A Blueprint for Housing and Homelessness, Mayor Adams’ comprehensive housing framework. To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion the largest in the city’s history. This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth

Your Team:

The Office of Enforcement and Neighborhood Services (OENS) leads the agency’s effort to work closely with other HPD divisions and outside community partners to identify buildings in distress, assess and develop appropriate strategies to address those properties and work closely with responsible owners to develop a plan to improve conditions and return buildings to firm financial footing and physical health. OENS uses enforcement tools within its Division of Code Enforcement, Housing Litigation Division, Emergency Operations and Enhanced Enforcement, and the Division of Neighborhood Preservation to ensure compliance with legal and regulatory obligations.

The Office of Enforcement of Neighborhood Services is composed of six divisions: Data Management & Technology (DMT), Division of Neighborhood Preservation (DNP), Administration & Internal Compliance (AIC), Housing Litigation Division (HLD), Division of Code Enforcement (DCE), and Emergency Operations and Enhanced Enforcement Division (EOD).

Your Impact:
The Emergency Operations and Enhanced Enforcement Division (EOD) Alternative Enforcement Program (AEP) is an enforcement program which identifies the 250 most distressed multiple dwellings citywide each year. AEP allows the city to make repairs to these buildings and bill the landlord for the repairs. This keeps residents in the direst of conditions from waiting for landlords to act.
The AEP staff perform roof to cellar inspections, determine the underlying cause of the violations and order the owner to perform system replacement work. When an owner fails to perform the ordered system replacement work, AEP may perform the work and bill the landlord for the cost.
Your Role:
As a Supervisor/Community Coordinator in the Alternative Enforcement Program (AEP), your role will include, but not be limited to the following:
Your Responsibilities:

• Direct, supervise, train, review and approve the work of the community coordinators assigned to the AEP unit;
• Maintain reports of all active, discharge and vacant buildings;
• Monitor posting, mailing, and tracking all AEP notices and correspondence;
• Contact owners to schedule meetings to explain the program;
• Researching owner registration and emergency repair information;
• Monitoring all complaints and violations for buildings participating in AEP and making sure they are been addressed;
• Monitor AEP Dismissal Request Inspection applications;
• Promptly and accurately responding to inquiries from the public;
• Create and monitor HLD referrals for Access Warrants, Comprehensive and Contempt cases;
• Revise the Pest Management Plans submitted by owners and submit them to the Department of Health;
• Review Lead, Mold and Vermin affidavits;
• Assist the Director on all reports requested;
• Conducting and attending meetings pertaining to AEP issues as requested.

Preferred skills:

• Experience in working with Windows applications.
• Strong verbal and written communication.
• Candidates may be assigned to any office within the 5 boroughs and may be assigned to work evenings and weekends.

COMMUNITY COORDINATOR - 56058