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Warming Center Coordinator

Housing Resources, Inc.
Kalamazoo, MI Full Time
POSTED ON 1/30/2025
AVAILABLE BEFORE 3/29/2025
HOUSING RESOURCES, INC.
February 10, 2025 through March 28, 2025

Job Title: Warming Center Coordinator
Temporary/Part-Time/Non-Exempt Position: 17 hours per week
Hourly Rate: $20.00
Schedule: February 10 through March 28, 2025
Mondays and Wednesday (8.5 hours per day)
8:00am – 4:30pm
Work Site: Housing Resources, Inc.
643 W. Crosstown Parkway
Kalamazoo, MI 49008
Description: The Warming Center Coordinator is responsible for overseeing HRI’s daytime warming center serving the unhoused population. The Coordinator will ensure there is a safe and protected environment for guests and volunteers. Coordination and collaboration with program and operations managers, and food, security and housekeeping providers will be a key function.
This is a temporary part-time position while the center operates from Monday, February 10th through Friday, March 28, 2025 on Mondays and Wednesdays. Potential exists for this position to expand for a summer cooling center for interested candidates.
RESPONSIBILITIES
  • Supervise facility activities to ensure the safety of guests.
  • Enforce shelter rules uniformly and consistently. (Fair, Firm, and Consistent)
  • Build community and foster dignity inside the Warming Center
  • Maintain accurate guest records.
  • Respect confidentiality at all times.
  • Respond appropriately to needs and crisis situations, such as mediating basic interpersonal problems between guests and requesting emergency personnel if necessary. (On-site security; Public Safety)
  • Provide advocacy, information, and referral services to guests.
  • Coordinate with other social service agency workers to provide for guests needs.
  • Oversee maintaining facility in a clean, sanitary, and safe condition.
  • Follow and enforce program and organizational policies and procedures.
  • Work as a team with coworkers and work independently without direct supervision.
  • Develop positive relations with guests, while maintaining appropriate boundaries.
  • Represent the organization professionally at all times.
  • Perform opening and closing duties.
  • Handle questions, and issues and provide information.
  • Collect information and refer guests to coordinated entry services.
  • Conduct all job functions in alignment with the program policies procedures, regulations, and other state and local requirements
  • Perform other duties as assigned

POSITION SPECIFICATIONS/SCOPE:
MINIMUM EDUCATION/EXPERIENCE REQUIRED:
  • High School Diploma with experience working with people who are unhoused. Experience in homeless outreach, emergency shelter, human services, and community mental health supports preferred.
  • Applicants who have lived experience with homelessness are strongly encouraged to apply.
  • Candidate must have valid driver license and reliable personal transportation.
KNOWLEDGE, SKILLS AND ABILITIES:
  • Demonstrated ability for independent problem solving.
  • Knowledge of community resources.
  • Strong organizational skills required.
  • Basic computer skills are also required.
  • Demonstrated management of customer satisfaction.
  • Ability to coordinate the activities of others.
  • Experience working independently and as a team member.
  • Must communicate in large groups and with formal writing techniques.
  • Demonstrated experience working with a diverse group of individuals.
  • Must maintain confidentiality and possess a compassionate and professional manner.
  • Professional work and punctuality habits are necessary to accomplish organizational goals.
  • Maintain a valid driver’s license with no more than 6 points against driving record and have own transportation.
To apply through website: www.housingresourcesinc.org

Salary : $20

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