What are the responsibilities and job description for the Intake and Follow Up Case Manager position at Housing Services Mid Michigan?
HOUSING SERVICES MID MICHIGAN
JOB DESCRIPTION
Intake & Follow-up Case Manager
Hours: Full Time, 40 hours per week; Monday-Friday 8:30am-5:00pm
Probationary Period: 90 days
Education: Some college coursework in the human services field OR four years experience in housing assistance will waive education requirement.
Experience: Minimum of one year experience working with those in crisis or minimum of one year experience in housing assistance. Must have computer experience.
Benefits: health insurance, optional vision and dental insurance, paid vacation & sick leave, 403B option (no match), short & long term disability insurance, Flex plan, paid mileage, phone stipend
*Must maintain vehicle insurance*
Wage: $18-19.50 per hour
Responsibilities:
- Offer services in accordance with the policies and procedures of HSMM
- Provide triage for all clients who call or walk in
- Perform intake appointments in person and/or over the phone
- Work with homeless persons and those in danger of becoming homeless by providing information and referrals
- Prepare an action plan using the client’s goals
- Maintain HMIS database
- Keep paper files neat, organized, in order and document important information in case notes
- Assist clients with their housing search through applications for rental assistance, advocacy with landlord/tenant issues and education
- Make referrals to appropriate entitlement programs including securing Section 8 voucher or other subsidized housing
- Work with the homeless to be rapidly re-housed
- Provide six months of follow-up case management and financial services to previously homeless individuals/families
- Track program budget to monitor spending
- Complete check ins via phone, video conferencing and/or home visits
- Act as a back-up person for other Case Managers
- Maintain the agency’s Fair Housing Complaint Log pursuit to MSHDA and HUD’s requirements
- Assist clients with completing and filing SSI, SSDI, Food Stamps and all other entitlements documentation when necessary
- Assist clients with financial resource management to maintain housing stability when necessary
- Assist clients who have Housing Choice Vouchers with application process and follow up
- Facilitate the Adopt a Family Program for holiday gifts
- Assist with fundraising
- Work cooperatively with other staff members and agencies to assist clients
- Other duties as may be assigned by Executive Director
Job Type: Full-time
Pay: $18.00 - $19.50 per hour
Benefits:
- 403(b)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $18 - $20