Housing Case Manager, EHP (Manhattan)

Housing Solutions of New York is looking for a Housing Case Manager (EHP) to join the team!

About the Company:

Housing Solutions of New York (HSNY) is committed to making a difference in solving the housing problem in New York City by transforming lives and creating holistic paths to employment so that individuals and families can secure safe, clean, affordable, and permanent housing. Our Mission? End Homelessness.

About the Role:

The Housing Case Manager is responsible for providing comprehensive case management services to HASA clients within the Enhanced Housing Placement (EHP) program. The role involves conducting intakes, coordinating support services, facilitating housing applications, and assisting clients with maintaining housing stability. The goal is to support client independence, enhance housing retention, and promote overall well-being through direct client interaction and community linkage. The HCM will report directly to the Case Manager Supervisor and provide service linkages to benefits, financial assistance and housing placements.

Responsibilities:

· Directly manage a caseload of clients.

· Conduct an initial assessment within 30 days of a client’s placement, and quarterly reassessments thereafter, at minimum, to identify clinical, housing, and support service needs.

· Assist clients who apply for supportive housing with all aspects of the application process, including document collection and interviewing with potential supportive housing providers as well as completing or obtaining a psychosocial assessment, psychiatric evaluation or scheduling with a qualified clinician. Assist all clients in scheduling a screening for a 2010e supportive housing application with the client’s assigned HASA center.

· Document in the client’s case record, including dates and outcomes of all housing search activities and All efforts to assist clients in finding permanent housing

· Develop an initial service plan with the client, which is updated quarterly at minimum, to document short and long-term goals related to clinical, housing, and support service needs identified in the assessment and reassessment.

· Encourage life skills such as money management to promote self-sufficiency and achieve financial independence required for independent living.

· Identify and prepare clients for subsequent placement into permanent supportive housing, scatter site housing, or independent housing, by stabilizing clients and providing needed supports with the long-term goal of self-sufficiency

· Assist clients with obtaining and maintaining all government benefits and services for which the client is potentially eligible

· Assist clients who are incapacitated, unable to budget, and/or struggling to comply with their fiscal responsibilities by applying for voluntary Representative Payee Status, as appropriate.

· Provide services in a linguistically and culturally sensitive manner, including services that address concerns of clients who identify as LGBTQIA , nonbinary, and gender non-conforming

· Ensure the inputting and retrieval of all required information and documents from the Coordinated Assessment and Placement System (CAPS) database.

· Maintain, Update and Download files from the Coordinated Assessment ad Placement System (CAPS) database, and send files to interviewing team with manifest.

· Provides client assistance with accessing and maintaining public benefits/entitlements, medical, mental health and substance use services. Provides client assistance with securing permanent housing, and referrals for vocational, employment and other services

· Work cooperatively with Property Management and Funders, with tenant coordination, to expedite the completion of applications. Prepare and maintain all records, correspondence, and files for all lease-ups.

· Manage all manifest, approvals and scheduled move-ins.

· Monitor potential tenant’s application progress and report status to Site Director. Follow-up with potential tenants and their referral organization regarding housing process and application status.

· Prepare, review, and ensure the accuracy and timeliness of contract reports and statistical information for HSNY management and funders.

· Liaise between NYC HRA, HRA and HPD on behalf of HSNY as needed.

· Comply with all Federal, State, City and HSNY security and privacy polices intended to protect the security and privacy of individually identifiable health information.

· Ensure that all client files and program files are kept in compliance with HSNY’s and funder’s standards.

· Communicate with Clinical Director on issues related to application status including but not limited to entitlement appointments and recertification.

· Perform other duties as assigned

Qualifications:

Education: Bachelor's degree (B. A. or B. S.) and three years of applicable experience and/or equivalent experience required

Required Skills:

Employee must possess exceptional written and oral English communications skills; proficiency in written and oral Spanish is preferred. Computer skills are necessary, including familiarity with MSWord and Excel. Must be able to manage multiple priorities simultaneously.

Pay range and compensation package:

Pay: $55,000.00

What We Offer:

· Health Insurance

· Dental Insurance

· Vision Insurance

· Flexible Spending Account (FSA)

· Generous PTO

· Pet Insurance

· Employee Assistance Program (EAP)

· Employee Discount Program

· Tuition Reimbursement

· Student Loan Forgiveness

· Employee Referral Program

· Professional Development

· Employer Paid Life Insurance

· 403b Plan

· 403b Employer Match

· An opportunity to positively impact the lives of the thousands of clients we serve!

Thank you for your interest in working with us!

Website: www.hsofny.org

EEO STATEMENT: HSNY provides equal opportunity for employment and advancement to all employees and applicants for employment. HSNY does not discriminate against any individual based on race, creed, ancestry, citizenship status, religion, color, age, national origin, political belief, sex, sexual orientation, gender, gender identity or self-image, gender appearance, behavior or expression, transgender status, marital status, familial status, military or veteran status, disability, genetic information, family medical history or request for or receipt of genetic services, domestic violence victim status, prior arrest or conviction history, or any other characteristic or status protected by law in employment decisions including recruitment, hiring, compensation, fringe benefits, staff development and training, promotion or transfer, lay-off or termination, or any other condition of employment. HSNY is committed to fostering diversity at all levels.

#HSNY123

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Loan forgiveness
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $55,000