What are the responsibilities and job description for the FLOATING COMANAGER position at Housing Works?
Description
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Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State's first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit www.housingworks.org
Housing Works fights for funding and legislation to ensure that all people living with HIV / AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.
Benefits :
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.
Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Compensation Range : $50,000 - $55,000 Commensurate with Experience
Overview : The Co Manager, under the direction of the Store Manager, is responsible for all administrative, operational, and merchandising functions of the store with the primary objective of meeting shop sales and profit plans. The Co Manager must ensure that customer service is prioritized over all other tasks and is responsible for the supervision, training and development of the employees and volunteers.
Responsibilities :
- Plan ahead to develop strategic and operational objectives for self and others to ensure work is completed efficiently. Adjust plan accordingly and celebrate success with the team.
- Set goals for the store team, manage execution, track progress, and measure results regularly using standard metrics including but not limited to; Sales Volume, Average Dollar Sale, Average Unit Sale, Traffic Counts and Conversion Rates.
- Responsible for ensuring compliance with all Housing Works policies and procedures and that all daily, weekly and monthly operational tasks are completed accurately and timely (inventory, paperwork, reports).
- Utilize Housing Works' tools to ensure store operations and standards are met.
- Ensure that store uses daily focus with staff / volunteer deployment, sales goals, special promotions, and daily to-dos.
- Work with the Store Manager to train and develop skills of all employees and volunteers to ensure that all fully understand standards, organizational goals and direction. This includes but is not limited to register operations, visual merchandising techniques, and store maintenance standards.
- Work with the Store Manager to recruit, interview, hire, and train all sales associates.
- Work with the Store Manager to conduct progressive coaching / counseling as necessary to ensure associates are meeting established standards.
- Constantly review store environment to improve operations and merchandising.
- Demonstrate proper care, handling and maintenance of donations, store merchandise and all interior fixturing.
- Ensure store is merchandised in accordance with Housing Works standards. This would include but is not limited to creating exciting displays, displays that promote upcoming events, and execute floor plans that feature and highlight premium quality product.
Customer Service and Sales
To understand and fully implement Housing Works' customer service program which includes :
Point of Sale / Cash Wrap :
Donations :
General Duties / Asset Protection :
Housing Works Ambassador :
Create Volunteer Culture :
Community Outreach :
Minimum Requirements
Salary : $50,000 - $55,000