What are the responsibilities and job description for the In Field Case Manager, Transitional Housing position at HousingPlus?
OVERVIEW
The case manager will work in our congregate or scattered site supportive housing program(s) in the field and will visit all boroughs for women and women with children who have experienced chronic homelessness, mental illness substance use disorder or a disabling medical condition. The Case Manager will carry a caseload of individuals, families, or a combination of both and will deliver services to support the goals of housing stability, family stabilization, independent living, and financial security.
RESPONSIBILITIES
- Conduct initial intakes and assessments and annual assessments as required.
- Develop initial Individual Service Plan (ISP) including relapse prevention plans with all caseload tenants. Conduct quarterly ISP reviews and annual ISP updates with caseload tenants as required.
- Provide case management, counseling sessions and support services as required.
- Refer tenants to other agencies, community service providers and resources as needed. Collaborate with providers to ensure compliance.
- Escort tenants to appointments as needed.
- Assist families and / or individuals with achieving goals of self-sufficiency and independent living.
- Work with individual and / or the entire family to improve family functioning.
- Maintain / update case notes and other data in AWARDS database as required. Document all interactions with tenants in AWARDS within 72 hours.
- Ensure progress notes provide accurate and detailed notes on needs, challenges and barriers, and progress and successes for all family members.
- Maintain tenant case files that are organized and easy to navigate.
- Ensure case files include AWARDS and supporting documentation for all family members as required.
- Maintain housing goal of zero rental arrears for each family and / or individuals.
- Provide emergency and crisis interventions.
- Conduct monthly home visits as required for entire caseload.
- Attend program meetings, agency-wide meetings, and staff training.
- Perform program objectives in accordance with HousingPlus and government funder policies and procedures.
- Other tasks as assigned.
Requirements
Benefits
Salary : $45,000 - $47,000
Salary : $45,000 - $47,000
