Being the Facilities Manager you will lead and coordinate key aspects of the Flagship location, including maintenance, safety and security, accounting, and facility planning. This position supports the Survivor Empowerment Hubs across the community, ensuring these spaces are warm, welcoming, and conducive to healing. The Facilities Manager monitors the facility budget, manages routine maintenance, supports safety and security, and ensures compliance with relevant laws and standards. Additionally, the Facilities Manager builds and leads an effective team to maintain a safe and well-functioning campus.

Your Schedule:

• Full Time
• Monday - Friday from 9 a.m.-6 p.m. or 8 a.m.- 5 p.m.
• Flexibility to work on-call nights and weekends will be occasionally required
• Work Model: onsite
• Local Travel: 25%

Our Total Compensation Package:

• Annual Compensation: $80k
• Pay schedule semi-monthly
• Medical, Dental, Vision, Life and Disability Insurance Programs
• Generous Paid time Off- 11 paid holidays per year, 3 personal holidays per year, 15 paid Vacation days per year, Approx 7 hours per month of accrued Sick days
• 401K the agency matches 125% of employee contributions up to 4% of the annual salary of a full-time employee
• Employee Assistance Program

Imagine a place where your talent can make a meaningful difference in peoples lives. Working at Houston Area Womens center gives you a rewarding experience in which our diverse team of employees work together as part of the empowerment of a survivors life and at the same time part of a much larger mission. We are committed to doing the work and challenging each other to be an organization in which everyone is respected and heard. Every day we continue to embed diversity, inclusion, belonging, and equity in everything we do as we provide service to survivors of domestic and sexual violence.

The Requirements We are Seeking:

• Bachelors degree

OR

• HS diploma/equivalent and an additional 4 years of facilities/operations management experience in lieu of education
• A minimum of three years of facility/operations management experience.
• A minimum of three years of experience leading a team with direct reports.
• Intermediate proficiency in Microsoft Office - Word, Access, Excel, Outlook, Teams, and PowerPoint
• Computer savvy and able to learn new applications and systems quickly.
• Texas drivers license with a good driving record; reliable transportation; ability to travel to off-site locations utilizing personal transportation and/or agency vehicle.
• High preference for candidates with relevant HVAC, plumbing, and/or electrical licenses or certifications. Hands-on expertise in these areas is highly valued to effectively supervise maintenance staff.

What you Deliver in this role:

Facilities and Vendor Management

• Manage the maintenance of buildings, grounds, mechanical systems, plumbing, electrical systems, housekeeping, supply purchases, utilities, and safety and security staff and systems.
• Monitor and manage the facilitys work and order maintenance software to ensure completion of requests in a timely manner.
• Develop, implement, and monitor a preventative maintenance schedule to keep building equipment and systems in good working condition.
• Provide exceptional customer service and clear communication to staff and clients.
• Order supplies for campus housekeeping, shelter, facilities, maintenance, and kitchen operations.
• Collaborate with the Director on the management of long- and short-term maintenance projects and associated budgets.
• Oversee vendor contract services to ensure cost efficiency and quality, adhering to contract terms and budgetary constraints.
• Assist in procuring service providers and contracts in compliance with the Houston Area Womens Center policies and federal regulations (CFR 200.319 - 200.327).
• Track and manage daily maintenance schedules, taking immediate action during emergencies in coordination with the Director.
• Maintain and manage warranties and contracts for maintenance and office equipment, including copiers, fax machines, postage machines, HVAC systems, and fire extinguishers.
• Oversee inspections (e.g., fire, AHERA, elevator) and ensure work orders and daily maintenance tasks are completed efficiently and within budget.
• Document and update policies and procedures for the campus and hubs.
• Collaborate with the Director on construction and renovation projects.
• Coordinate office moves, relocations, and reconfigurations as needed.

Maintenance & Repairs

• Inspect, troubleshoot, and maintain HVAC systems, plumbing, and electrical systems.
• Ensure all systems comply with safety standards and regulations.
• Develop and maintain an operations schedule to optimize property functionality.
• Manage building systems, including elevators, security equipment, and fire safety mechanisms.
• Assess maintenance issues to determine if they can be resolved in-house or require external vendor support.
• Schedule and manage the completion of work orders in a timely and efficient manner.

Safety & Security

• Assist with regularly scheduled fire drills.
• Establish and train floor stewards to act as first responders in emergencies.
• Implement ongoing safety training for staff and partners.
• Manage badge access and key distribution systems.
• Oversee security staff and support security camera monitoring.

Centralized Office & Operations Administration

• Manage office operations at all HAWC locations, including daily management of mail, deliveries, IT, equipment, supplies, and administrative functions.
• Act as a liaison between HUB staff and HAWC staff to communicate building rules and regulations.
• Manage staff requests and ensure efficient resolution.
• Set up and manage work areas.

Capital Expansion

• Collaborate with the Director on campus transition planning and assist in moving from the existing shelter to the new Emergency Supportive Housing facility.
• Support renovation efforts for the existing shelter.

Accounting

• Ensure accurate invoice coding and allocation in compliance with contracts.
• Track spending, monitor grant vs. overall budget, and prepare variance reports.
• Facilitate service contract bidding and procurement processes.

Leadership

• Effectively manage housekeeping, landscaping, and maintenance teams.
• Collaborate with client services and accounting colleagues to align facility operations with budgetary goals.
• Ensure accurate expense documentation and proper allocation of grant-eligible costs.
• Recruit, train, and retain qualified staff, defining roles, ways of working, responsibilities, and performance expectations.
• Mentor and coach staff, conduct timely performance reviews, manage timesheets, and apply corrective action as needed.
• Manage vendor relationships and ensure adherence to policies and procedures.
• Foster an understanding among team members of their role in supporting HAWCs mission.
• Ensure compliance with all relevant regulations and organizational policies.
• Collaborate effectively with upper management to support organizational goals.

What Skills and Assets you bring, and more:

• Excellent attention to details
• Demonstration of professional objectivity and appreciation for confidential information
• Ability to follow instructions and to adhere to policies and procedures
• Ability to prioritize tasks to meet individual and team deadlines
• Has a growth mindset and is a strong leader and good team player
• Strong and professional communication skills, both verbally and in writing.

When you work here at HAWC you make an impact not just in the lives of the survivors and the people you help but also make an impact in our own lives and our community. We learn and grow with a purpose where we strive to work for a common cause, which is to end domestic and sexual violence for ALL.