What are the responsibilities and job description for the Business Development and Customer Service Representative position at Houston Based Firm?
We are a dynamic, privately-owned leader in sales and customer service, serving thousands of satisfied customers across the nation. We are currently seeking a Business Development and Customer Service Representative to join our expanding team in Houston! This Business Development and Customer Service Representative, full-time role offers comprehensive training and competitive compensation.
If you enjoy connecting with people, working collaboratively, and exceeding expectations, this Business Development and Customer Service Representative is the opportunity for you. We’re looking for a personable and driven Business Development and Customer Service Representative eager to grow, take on challenges, and represent our services with professionalism and enthusiasm.
Responsibilities of the Business Development and Customer Service Representative
- Engage with customers to address inquiries, resolve issues, and provide account support
- Present and recommend products and services tailored to customer needs
- Build lasting relationships by maintaining open, transparent communication with clients
- Manage customer records by collecting and updating relevant account information
- Work with the sales team daily to process orders for customers on services they are interested in
- Troubleshoot and resolve customer concerns with confidence and efficiency
- Support the team by contributing to department goals and sharing customer insights
- Participate in ongoing training to enhance product knowledge and customer service skills