What are the responsibilities and job description for the Technology Assistant position at Houston Christian High School?
About Houston Christian High School (HC):
Houston Christian High School is a vibrant, faith-centered community dedicated to academic excellence and fostering a supportive learning environment. We are seeking a dedicated and resourceful Technology Assistant to join our team and provide exceptional technical assistance to our students and employees.
Opportunity:
Are you a tech-savvy individual with a passion for helping others? Do you thrive in a fast-paced environment and enjoy solving technical challenges? We are seeking a highly motivated Technology Assistant to ensure our school's technology runs smoothly and efficiently.
Why This Role Matters:
- Impactful Support: Provide essential technical assistance to students and employees, ensuring a seamless learning and working environment.
- Problem-Solving & Resourcefulness: Utilize your technical skills and resourcefulness to troubleshoot and resolve a wide range of technology issues.
- Customer Service Excellence: Deliver exceptional customer service with a positive and helpful attitude.
- Team Collaboration: Work collaboratively with the Technology staff to achieve departmental goals and support school-wide technology initiatives.
- Continuous Learning: Stay up-to-date with the latest technology trends and advancements.
Responsibilities:
- Serve as the first point of contact for technology support requests, providing timely and effective assistance.
- Staff the Technology Help Desk, responding to inquiries via phone, email, and in-person.
- Troubleshoot and resolve hardware and software issues for students and employees.
- Assist with the setup and maintenance of computer systems, peripherals, and network devices.
- Provide technical support for Google Workspace, Microsoft Office, and Adobe Creative Suite applications.
- Document and track support requests using a ticketing system.
- Assist with the implementation and maintenance of technology policies and procedures.
- Provide training and guidance to students and employees on technology best practices.
- Contribute to the life of the school outside of regular duties.
- Occasional after-school, evening, or weekend hours may be necessary.
Qualifications:
- Two years of technology support experience or an Associate’s degree in a related field; Bachelor’s degree preferred.
- Excellent customer service skills and a positive attitude.
- Proven resourcefulness and self-initiative.
- Strong organizational skills, accuracy, and attention to detail.
- Excellent verbal, visual, written, and interpersonal communication skills.
- Strong proficiency in Google Workspace (Drive, Docs, Gmail) and basic technology applications.
- Knowledge of Microsoft Office and Adobe Creative Suite preferred.
- Ability to adhere to and support school policies and procedures.
- Commitment to the mission and values of Houston Christian High School.
- Ability to represent the school positively.
Why Choose Houston Christian High School?
- Be part of a supportive and collaborative team.
- Make a meaningful impact on the school community.
- Work in a faith-centered environment that values integrity and excellence.
- Opportunity for professional growth and development.
To Apply:
Interested candidates may complete and submit the Houston Christian Professional Application with the Staff philosophy questions, a cover letter, and resume to: hr@houstonchristian.org. Instructions and the application are accessible from the Careers page at www.houstonchristian.org. Resumes are not reviewed without the complete HC application.
Equal Opportunity Employer:
While Houston Christian High School gives preference to members of the Christian faith, we are committed to equal employment opportunity. We do not discriminate on any legally recognized basis, except as allowed for Religious Organizations as defined by Section 501(c)(3) of the Internal Revenue Code. We reserve the right to employ individuals who profess a Christian faith and align with our philosophy of ministry.
