What are the responsibilities and job description for the Game Day Box Office Supervisor position at Houston Dynamo FC?
POSITION SUMMARY:
Houston Dynamo FC is seeking candidates to supervise the box office on game day/nights. We are looking for outgoing, professional, and reliable individuals to join our part-time box office staff.
DUTIES & RESPONSIBILITIES:
- Check-in and train part time Box Office Representatives
- Set-up ticket scanning equipment at gates
- Assist fans with in game ticket relocations
- Guiding fans through the SeatGeek app and accessing their tickets
- Looking up customer accounts and troubleshooting any ticketing issues
- Providing stadium information and directions to fans
- Other duties as assigned
QUALIFICATION REQUIREMENTS:
- Minimum of one (1) year prior box office experience
- High School diploma or equivalent required.
- Must be available to work evenings, weekends, and holidays
- Strong interpersonal and communication skills.
- Must be able to work in a fast-paced environment.
- Must show commitment and willingness to provide excellent customer service.
- Must maintain a neat, clean, and well groomed appearance per the Houston Dynamo FC Human Resources Policies and Procedures.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
