What are the responsibilities and job description for the Special Events Sales Manager position at Houston Dynamo FC?
COMPANY BACKGROUND
The Houston Dynamo Football Club (HDFC) is a multi-faceted organization dedicated to inspiring and supporting soccer participation and growth in Houston, TX and beyond. The Club’s brands include men's and women's professional teams - the Houston Dynamo (MLS) and Houston Dash (NWSL), a development academy, Houston Dynamo Dash Charities, as well as Shell Energy Stadium and Houston Sports Park. The Club has a rich history, including MLS Cup titles (2006, 2007) and in-season tournament championships for both the Dynamo (2018) and Dash (2020) and is focused on building toward the next championships, inspiring and uniting the city of Houston through the sport of soccer and community outreach, and creating the most inclusive sporting experience and diverse fan base in the city and state.
The Houston Dynamo Football Club (HDFC) is a multi-faceted organization dedicated to inspiring and supporting soccer participation and growth in Houston, TX and beyond. The Club’s brands include men's and women's professional teams - the Houston Dynamo (MLS) and Houston Dash (NWSL), a development academy, Houston Dynamo Dash Charities, as well as Shell Energy Stadium and Houston Sports Park. The Club has a rich history, including MLS Cup titles (2006, 2007) and in-season tournament championships for both the Dynamo (2018) and Dash (2020) and is focused on building toward the next championships, inspiring and uniting the city of Houston through the sport of soccer and community outreach, and creating the most inclusive sporting experience and diverse fan base in the city and state.
PURPOSE OF THE JOB
The Special Events Sales Manager assists with generating event revenue for non-soccer events through proactive sales, develops new external event clients, maintains strong relationships with current event clients, and executes world-class events for Houston Dynamo Football Club. Responsible for booking events for all locations.
The Special Events Sales Manager assists with generating event revenue for non-soccer events through proactive sales, develops new external event clients, maintains strong relationships with current event clients, and executes world-class events for Houston Dynamo Football Club. Responsible for booking events for all locations.
DUTIES & RESPONSIBILITIES
- Assist with the event process from execution to settlement, including full stadium ticketed events, special events, and club events hosted at headquarters, Shell Stadium, and Houston Sports Park.
- Assist with generating event leads and revenue using all sales methods, including face-to-face meetings, site visits, networking, follow-up, and upselling opportunities.
- Create and send proposals to clients as needed.
- Meet or exceed weekly touchpoints and sales goals established by the Sr. Director.
- Assist with creating an annual events calendar that itemizes work plans and ensures precise and timely communication of deadlines to all relevant stakeholders - internal and external.
- Collaborate with the revenue, event services, and marketing team to promote events and ensure seamless transition of all events and programs.
- Assist with sales and retention efforts, including servicing and up-selling unique offerings, programs, and experiences. Manage and lead tracking processes for all incoming calls, emails, and website inquiries.
- Establish and maintain client relationships by making outbound calls to past and prospective clients.
- Keep client database up to date with accurate information.
- Other duties as assigned.
QUALIFICATION REQUIREMENTS
- Minimum of 3 years of experience in sports live event production; experience in soccer is a plus. Solid understanding of the production industry, control room equipment, and programs used to produce a live show.
- Bachelor's Degree – Highly Desired
- Must be able to work a flexible schedule inclusive of weekends, nights and holidays as required.
Knowledge, Skills, Abilities, and Other Attributes
Outstanding verbal and written skills, with the ability to present ideas in an organized, concise manner at all levels throughout the company. Strong organizational skills with attention to detail. Ability to work independently and complete duties and projects on time. Maintains Organizational Core Competencies.
CORE Competencies
- Accountable – Holds themselves (and when appropriate others) accountable for achieving goals and objectives.
- Collaborative – Works collaboratively with others to achieve organizational outcomes.
- Progressive – Open minded, accepting, creative, and innovative in approach.
- Values Driven – Being ethical in decision making and operating with professional integrity.
- Agile – Achieves personal and organizational success within a changing, dynamic and complex environment. Ability to handle ambiguity.
OTHER INFORMATION
Diverse candidates of all backgrounds are welcome, and the Club seeks individuals passionate about sport, inspiring the city and devoted to the organization's growth. While duties and responsibilities vary across positions, we are seeking individuals who are accountable, collaborative, progressive, agile and ethical/values driven. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
