What are the responsibilities and job description for the Medical Assistant (77024) position at HOUSTON EAR NOSE AND THROAT CLINIC?
Job Details
Medical Assistant
We are looking for the ideal candidate to fill the Medical Assistant position. The candidate must have a dynamic and professional personality and be a detail-oriented, enthusiastic, empathetic, self-motivated problem solver, and a team player. Demonstrating positivity towards their role and the clinic's mission of providing exceptional patient care.
The candidate is accountable for supporting the Physician effectively by carrying out various back-office clinical tasks.
Daily Back Office tasks include but are not limited to:
- Exhibit a professional demeanor when interacting with patients both in person and on the phone
- Appointment Scheduling
- Collaborate closely with the central business office and front desk staff to assure smooth patient flow and reduce wait times
- Prepare patient care rooms for examination
- Accompany patients to their examination rooms, conduct patient interviews, measure vital signs, weight, and blood pressure
- Compare patient medications for accuracy, and document all relevant information on the patient's chart/EMR
- Explain the procedure and treatments that will be performed and quote insurance coverage with patients
- Under the supervision of the physician or physician assistant, the Medical Assistant also assists with medical procedures and provides instructions to patients
- Arrange surgery appointments, verify insurance coverage, collect insurance fees, and provide patients with information regarding surgical procedures and insurance expenses
- Ensure that all medical reports, labs, and information are filed in patients’ chart daily and readily available for medical providers
- Clean and sterilize both instruments and equipment after use
- Maintain inventory of supplies and instruments, and re-stocking examination rooms
- Demonstrate the proper and secure use of machinery and equipment and adhere to the protocols for reporting and rectifying any hazardous conditions.
- Participate in Quality Improvement and Mandatory training
- Respond to inquiries and requests from patients, physicians, and pharmacies
- Sort and handle messages from patients and staff members and forward them to doctors and physician assistants for further action
- Multi-task between EMR and other platforms
- All other duties assigned by the clinic manager or practice administrator
Qualifications
Knowledge and Qualification:
- Knowledge in Healthcare field and medical specialty(otology)
- Exceptional customer service and phone etiquette
- Ability to maintain effective and organized systems to ensure timely patient flow.
- Applicant must be polished and present excellent communication skills
- Experience in working in a private practice setting is highly desirable
- Applicant must have the ability to multi-task and have working knowledge of medical terminology, writing prescriptions and surgery terminology
- Basic proficiency in MS Office (Word, Outlook)
- Knowledge of EHR
About us:
Houston ENT & Allergy Clinic is a 100 year-old Otolaryngology and Facial Plastic Surgery group practice serving the greater Houston area with 26 physicians and 10 clinical offices.
Benefits
Our competitive salary and benefits package includes medical. dental and vision insurance, matching 401(k) profit sharing plans, paid time off and life insurance
