What are the responsibilities and job description for the Medical Front Desk Receptionist (Bilingual) position at Houston Elite Surgical Care?
We are a General Surgery private practice looking for an English and Spanish-speaking, hard-working, friendly, and organized medical receptionist with both front and back office experience.
This is a part-time position where you will be at the office Monday, Wednesday, and Friday 8am-5pm during the physician's office days when patients are checking in and out.
REQUIREMENTS:
- Spanish and English-speaking
- At least 1 year of Front desk receptionist experience
- Able to commute to location and arrive on time
DUTIES:
- Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
- Answers telephones from patients and/or other providers
- Obtaining authorizations from insurance for surgical cases
- Checks patient benefits prior to visit
- Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Completes patient check-in and check-out
- Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
- Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
- Maintains operations by following policies and procedures, reporting needed changes.
DESIRED SKILLS/QUALIFICATIONS:
- Strong work ethic
- Reliable
- Multi-tasking
- Flexibility
- Telephone skills
- Customer service
- Time management
- Organization
- Attention to detail
- Scheduling
- Word processing
- Professionalism
- Quality focus
Job Type: Part-time
Pay: From $18.00 per hour
Expected hours: 24 per week
Medical Specialty:
- Surgery
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $18