Data Entry Clerk QC and Inventory

POSITION SUMMARY:

The Data Entry Clerk is responsible for providing administrative and data entry assistance to the Department. This position provides exceptional customer service and support to all programs and maintain the integrity of data for the Houston Food Bank.

Adhere to PACT values. (Purpose: Using our strengths passionately to contribute to our mission. Accountability: Choosing to rise above one’s circumstances and demonstrating ownership to achieve results. See It. Own It. Solve It. Do It. Courage: Standing up for what’s right and acting. Transparency: Doing things openly and honestly).

ESSENTIAL JOB FUNCTIONS:

• Reliable, consistent, attendance is a requirement. This position requires punctuality and dependable attendance to meet the needs of the business, including attending and taking part in meetings and presentations.
• Processes product reclasses, Volunteer Services project tags, returned product, and waste product adjustments daily.
• Processes project paperwork and creates new pallet tags.
• Processes inventory adjustments before the end of the month.
• Creates item numbers with detailed descriptions, units of measure, weight, etc.
• Works in Microsoft Word Processing, NetSuite, Waerlinx, Excel spreadsheets, Smartsheet, and other programs.
• Processes and files documents in a timely manner.
• Maintains professional business relations with internal staff and outside departments.
• Keeps management well informed of area activities.

SUPERVISORY RESPONSIBILITIES:

This position has no supervisory responsibilities.

QUALIFICATIONS:

Education/Experience:

• High School Diploma from an accredited school or general education development (GED) certificate
• 2 years of data entry experience with a strong emphasis on accuracy
• 2 years of experience in an office/clerical position
• Proficient in Microsoft Office Suite, including but not limited to Excel, Word, PowerPoint, Outlook, Google Sheets, DocuSign, keyboard, 10-key

Certificates, Licenses, and Registrations:

None

Special Knowledge/Skills/Abilities:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability needed. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. (For best performance, the job holder in this position would be expected to show the right knowledge, skills, and abilities in the listed areas.)

• Proficient in Microsoft Office Suite, including but not limited to Excel, Word, PowerPoint, Outlook, Google Sheets, DocuSign, keyboard, 10-key
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files, and records, designing forms, and other office procedures and terminology
• Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Strong customer service skills and willingness to assist others
• Knowledge of, or the ability to learn, the organization’s policies and procedures
• Ability to work with a diverse population
• Ability to work cooperatively and coordinate well with other departments, personnel, volunteers, and clients
• Ability to communicate effectively in both oral and written form
• Ability to learn office and department-specific software
• Attention to detail

COMPLIANCE:

Carries out responsibilities in accordance with HFB policies.

REASONING ABILITY:

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability needed. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. (For best performance, the jobholder in this position would be expected to show the right knowledge, skills, and abilities in the listed areas.)

COMPETENCIES:

Action-Oriented / Customer Focus / Drives for Results / Informing / Approachability / Learning on the Fly / Perseverance / Self-development / Listening / Peer Relationships / Integrity and Trust / Functional / Technical Skills

PHYSICAL REQUIREMENTS:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of the job, the employee is required daily to analyze and interpret data, communicate, and remain in a standing or stationary position for a significant amount of the workday; and often access, input, and retrieve information from the computer and other office productivity devices. The employee must regularly move about the office and around the facility, use hands, wrists, and fingers to grip, type, and write. The employee must frequently lift 10 pounds. The employee will need to have the average ability to hear horns, warnings, and alerts associated with a warehouse.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. While the job is generally performed in an enclosed office environment, the employee is occasionally exposed to wet and/or humid conditions, strong food-related smells, and outside weather conditions. The noise level in the office environment is typically quiet, but the employee will be occasionally exposed to loud noise levels (e.g., horns, fans).

TRAVEL REQUIRED:

No travel is required for this role.

This role supports hours of operations at the Houston Food Bank facilities, as necessary, and may require flexibility (e.g., times of disaster, community events, company events).

• Is legally able to work in the United States.