What are the responsibilities and job description for the Program Coordinator position at Houston-Galveston Area Council?
About Houston-Galveston Area Council
The Houston-Galveston Area Council is one of the largest regional planning commissions in the country with a diverse service area of 13 counties and more than7million people. We are the pulse of our region addressing issues that cross city limits and county lines every single day.
We make decisions that affect our transportation system, ensure the safety and well-being of our seniors, connect people to jobs, help families recover from natural disasters, preserve water quality for our children, and so much more. We work to make the region a great place to live, work, and thrive.
What will I bedoing?
This position provides care management services for older persons and their family caregivers living in a 12-county region, surrounding Harris County. Care management activities include, however not limited to :
ü Conduct client interviews and needs assessments.
ü Work with client to address needs.
ü Make service delivery recommendations.
ü Coordinate client services with qualified service providers.
ü Perform client follow-up calls.
ü Enter client case notes and service deliver in the State's information management system.
ü Provide monthly reporting.
ü Program Coordinator works under limited supervision with considerable latitude and uses independent judgment.
Position requires working in agency's southwest satellite office located in Richmond, Texas.
KeyQualifications
ü Experience Case Manager who is knowledgeable of human services programs, preferred
ü A passion for working with older individuals and their family caregivers.
ü Ability to multi-task and handle a high volume of work.
ü Must show attention to detail and the ability to competently complete work tasks.
ü Ability to resolve customer issues and making recommendations.
ü Proficiency in Microsoft Suite.
Do you have...
ü Bachelor's degree in an applicable academic discipline orrelatedfield of study
ü 3years of experienceworking with local government, nonprofit programs, schools or in job-related duties
