What are the responsibilities and job description for the Client Service Associate position at Houston GS Services?
Job Description
Job Description
Our company is one of the most prominent consulting and sales firms in the area. Our data-driven results have made us one of the leaders in customer acquisition. Due to our increasing clientele, we have expanded our organization and are now seeking to hire a Client Service Associate. Our hope is to develop into multiple new markets and establish ourselves as consulting giants this year!
Our company prides itself on hiring Client Service Associates who want to step up and take on leadership roles. Our goal is to create professional, interactive experiences that generate new business and maximum sales profitability for our client’s brands. The Client Service Associate will be expected to lead with quality customer service, tailoring conversations so that our customers think differently about information presented to them, all while being the leader in a result-oriented company.
The purpose of a Client Service Associate is to build brand awareness and become a leader in driving in-person one-on-one conversations to increase sales through customer engagement on behalf of our expanding clientele. The Client Service Associate will work closely with our client’s customers to create personalized experiences through in-person interactions based on individual needs and customizable packages.
As a Client Service Associate, you will be subject to the following tasks :
- Recognize customer needs, manage existing accounts, increase sales performance, and document results to develop new business.
- Understand the customer base and company motto to better recommend service enhancements to customers that will increase sales.
- Work with other Client Service Associates to establish, monitor, and record weekly targets and goals.
- Participate in weekly sales meeting by providing new ideas that will improve sales margins based on consumer feedback
- Manage provided territory thoroughly and keep track of all customer interactions to maximize sales in that area.
- Continue marketing, sales and leadership development through weekly meetings, webinars, and joint calls with top Client Service Associates across the country.
To succeed as a Client Service Associate, we recommend the following qualifications :
LI-Onsite
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