What are the responsibilities and job description for the Entry Level Customer Service Representative position at Houston GS Services?
Job Description
Job Description
Join our dynamic team as an Entry Level Customer Service Representative, where you'll be the first point of contact for our valued customers. In this role, you'll develop your communication skills, gain hands-on experience in customer relations, and make a real impact by ensuring every customer has a positive experience with our company.
When working with our company, our Entry Level Customer Service Representative receives the kind of mentoring training that will allow them to succeed in not only the business world but in life. One can't be a success without the strongest of teachers. We understand that and are committed to both the personal and professional growth of each individual as well as the team as a whole. Our employees are our greatest asset; therefore we are willing to train the right candidate in every aspect of direct sales & marketing
Entry Level Customer Service Representative Responsibilities :
- The Entry Level Customer Service Representative serves customers’ needs both at our firm and in the retail setting by providing information about products & services to grow business while handling & resolving issues
- Skills needed including listening, customer service, product knowledge, quality focus, problem-solving, market research, office, and phone skills, resolving conflict, analyzing information, multi-tasking
- This is a very visible position across all sections of our business which will provide the right individual with the ability to learn the industry and showcase their talents. This will involve various training, growth, and professional coaching opportunities in both technical and business disciplines along with a mentor relationship with the department manager
Essential Functions of the Entry Level Customer Service Representative :
Experience and Background :
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