What are the responsibilities and job description for the Accounting Clerk position at Houston Marriott Westchase?
About Us: At Pyramid Global Hospitality, we believe in the power of our team members. We value, support, and recognize the unique contributions of everyone. By fostering a culture of growth and belonging, we are committed to our team members to excel.
Position Summary: As the accounting clerk, you ensure the hotel’s financial records are accurate, communicate with guests and vendors regarding financial transactions, process vendor invoices, reconcile accounts, and prepare financial reports with accuracy and compliance using established processes and procedures. You will work closely with guests, different department members of our team, and vendors, using a positive and professional approach as you research and resolve billing questions and issues.
Scheduling: This is a Full-Time position working Monday - Friday, 8:00 AM - 4:30 PM, with open availability to work overtime and/or weekends if required to meet business needs.
Specifically, in this Accounting Clerk role will be primary responsible for, but are not limited to:
- Assist in processing the daily transactions and income audit.
- Research vendor billing questions and promptly respond to chargebacks.
- Analyzes invoice/expense reports and records entries to charge expenses to accounts and cost centers.
- Research and investigate all credit card disputes.
- Monitors discount opportunities and verify federal identification numbers.
- Review purchase order, contract, invoice, and/or payments for discrepancies.
- Ensure that credit for outstanding memos is received.
- Review and resolve guest inquiries in a timely, efficient manner, following up with guests to ensure satisfaction is achieved.
- Process invoices for payment approval by checking invoices against purchase orders, receiving records and appropriate approvals.
- Reconcile vendor statements to hotel records.
- Set up new accounts in accordance with established policies and procedures.
- Prepare and monitor monthly aging of accounts
- Make phone calls to collect overdue accounts.
- Prepare bills and mail invoice statements; prepare collection letters for delinquent accounts
- Complete and transmit accounting reports and support documents as required.
- May perform additional accounting related duties as needed or requested by the accounting staff and management.
This list is not all inclusive, additional job functions will be shared during interviews.
Supportive Functions: The hotel functions seven (7) days a week and twenty-four (24) hours per day. Due to the seasonal nature and business hours of a hotel, candidates must realize it may be necessary to move an employee from their accustomed shift to meet business demands. All associates are expected to perform any other duties as requested by management to support other departments and/or operational requirements.
Opportunity for Growth: This position offers exciting opportunities for career growth for those looking for a path to hotel operations management within our organization!
Our Culture: Empowered to Make a Difference! At Pyramid Global, we value, support, and recognize the unique contributions of each team member. Our culture fosters growth and collaboration, encouraging excellence and exploration in every role. We focus on delivering personalized, memorable experiences for our associates, guests, and communities.
Our Values: People First, Integrity, Excellence
- People First: A talented, diverse, and passionate team working together with respect.
- Integrity: Honesty and accountability to ourselves and colleagues.
- Excellence: Surpassing expectations through dedication and innovation.
- Strong communication skills, both written and verbal, in the English language.
- Complete understanding of accounting operations, including full-cycle accounting process.
- Knowledgeable in MS Excel, Word, and Outlook products.
- Able to type at least 35 wpm, accurately, to input guest and vendor information using a computer and a variety of complex software applications.
- Familiar with internet page browsing and extraction of data to conduct internet research.
- Able to effectively communicate with guests, vendors, and hotel staff by demonstrating active listening, understanding, empathy and professionalism to collect accurate information and successfully resolve concerns.
- Ability to thrive in high-pressure environments and respond with a sense of urgency when necessary.
- Strong time management skills, able to work independently and conduct work in an efficient, effective, and organized manner.
- Ability to maintain strict adherence to confidentiality requirements and follow all company policies and procedures accordingly.
- Able to move and carry up to 15lbs.
- Able to remain in sit for extended periods of time; with frequent, walking, reaching, and grasping.
Experience
- Minimum of two years (2) of financial accounting or bookkeeping experience is required, preferably in the hotel or hospitality industry.
- High school diploma or equivalent required; degree in hospitality or related field preferred.
Professional Licenses/Certifications:
- None required
Grooming/Uniforms:
- All employees must maintain a neat, clean and well-groomed appearance.
- Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.
Excellent Benefits!
Joining Pyramid Global Hospitality offers a range of enticing benefits, including but not limited to:
- Exclusive Marriott and Pyramid Global Hospitality hotel discounts worldwide at our award-winning hotels.
- Mental wellbeing support for you and your loved ones
- 401k after 90 days, with company match.
- Performance-based incentives and bonuses
- Generous paid time off
- Professional guidance and support
- Competitive health, dental, and vision insurance plans
- Pet insurance for your furry companions
- Skill-enhancing job training
- Company-paid and Optional Life and Accidental Insurance
- Supplemental Accident, Critical Illness and Hospitalization Plans
- Employee Assistance Program (EAP)
- Health Flexible Spending Account (FSA)
If you are passionate about working in a collaborative team environment with a chance to grow your hospitality career, we invite you to apply for the Accounting Clerk position at Pyramid Global Hospitality. Join us and be a part of our journey to make hospitality better!
Houston Marriott Westchase Hotel and Pyramid Global Hospitality is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color, national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.
